Account Service Representative - Spanish Fluency

C Spire • Oxford, MS

11d • Onsite

About The Position

The Account Service Representative is a front-line customer experience role in a C Spire retail location. The role is part of a sales-focused team and centers on helping customers with wireless, home services, and business solutions while delivering excellent service. Compensation includes uncapped commission, with average total compensation stated as over $50,000 annually. C Spire offers career growth through management training programs and ongoing retail development support.

Requirements

• At least one year of customer service or sales experience, or a bachelor’s degree or equivalent.
• Fluency in both Spanish and English.
• Interest in technology and commitment to staying current on new devices and plans.
• Ability to work a full-time, irregular schedule that includes some evenings and Saturdays.
• Ability to lift 40 pounds of materials.
• Ability to stand for long periods and use finger, wrist, and arm mobility and finger dexterity to operate a computer keyboard and/or mouse while viewing a computer screen.

Responsibilities

• Drive wireless, home services, and business sales to exceed monthly goals and pursue uncapped commission opportunities.
• Serve as a knowledgeable, trusted consultant on devices, plans, and home services, staying current on offerings.
• Deliver customer service with integrity and enthusiasm in every interaction.
• Contribute to a high-performing team focused on the telecommunications industry.
• Pursue career development through management training programs or ongoing retail development support.
• Represent the C Spire brand professionally, passionately, and with drive.

Benefits

• Competitive compensation package with uncapped commission; average total compensation is stated as over $50,000 annually.
• Blue Cross Blue Shield health insurance.
• Dental coverage.
• Tuition assistance programs.
• Complimentary wireless service and device for team members in the wireless footprint.
• 401(k) match.
• Teladoc telemedicine.
• WellBeacon wellness program.
• Paid talent referral opportunities.
• Tailored learning paths for every position.
• Management training programs and ongoing retail development support.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed