Account Service Manager

ChubbReadington Township, NJ

About The Position

As a member of the Multinational Account Management Team, you will support the administration of Chubb Controlled Master Programs. Working with limited supervision, you will handle a variety of tasks to ensure effective program and service delivery.

Requirements

  • Limited supervision required
  • Ability to handle a variety of tasks
  • Ensure effective program and service delivery

Responsibilities

  • Review and set up new and renewal multinational programs, ensuring compliance with Chubb Global Services’ timelines and quality standards.
  • Prepare program notices and policy issuance instructions for bound programs.
  • Track and manage the issuance of local policies, certificates, invoices, and premiums.
  • Communicate and escalate outstanding items to ensure timely resolution and comprehensive account management.
  • Foster strong working relationships with internal and external stakeholders.
  • Participate in program-related meetings, such as binding, account status, pre-renewal, and stewardships.
  • Oversee critical service activities, including managing delays within required timeframes.
  • Collaborate with our Global Network to request and coordinate local insurance quotes and capability requirements.
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