Account Representative | Titleist
About The Position
Join our team as an Account Representative, where you'll be the vital link between our company and our customers—delivering exceptional service and support across 12,000–24,000 annual interactions. You'll handle inquiries about product performance, availability, and programs, while ensuring accurate order processing and consistent application of sales terms. In this role, you’ll coordinate special requests across departments, administer sales programs with precision, and support Sales, Marketing, and Leadership teams through impactful project management. You’ll also play a key role in process improvement, trend analysis, and training new team members. This role offers the opportunity to collaborate cross-functionally, identify process improvements, and represent our brand at key events. If you're passionate about customer experience, detail-oriented, and thrive in a dynamic environment, we’d love to hear from you.
Requirements
- Minimum: 2 years of college
- 2–4 years in Customer Service or Golf industry required OR 1 year as an Acushnet Company Associate CSR
- Selling experience preferred
Nice To Haves
- Associate’s (AS) or Bachelor’s (BS) degree
Responsibilities
- Deliver exceptional service and support across 12,000–24,000 annual interactions.
- Handle inquiries about product performance, availability, and programs.
- Ensure accurate order processing and consistent application of sales terms.
- Coordinate special requests across departments.
- Administer sales programs with precision.
- Support Sales, Marketing, and Leadership teams through impactful project management.
- Play a key role in process improvement, trend analysis, and training new team members.
- Collaborate cross-functionally.
- Identify process improvements.
- Represent our brand at key events.
Benefits
- Comprehensive suite of health and well-being programs for associates and their families, including domestic partners.
- Paid time off
- Onsite fitness center
- Acupuncture
- Physical therapy
- Wellness coaches
- 401k with company match
- Health savings accounts
- Flexible spending accounts
- Pet insurance
- Legal planning
- Education assistance
- Exclusive access to our Associate Store
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
