Director Inside Sales | Titleist

Acushnet CompanyFairhaven, MA
Hybrid

About The Position

The Director, Inside Sales for Titleist is a strategic leadership role responsible for shaping and executing the vision for our Inside Sales function, driving incremental revenue growth while fostering a culture grounded in Acushnet and Titleist values. Based in Fairhaven, MA—with flexibility for the role to also be located in Carlsbad, CA—this leader will oversee a high-performing team of 16 Inside Sales Representatives across both locations. They will elevate performance through coaching, skills development, and data-driven sales strategies across inbound and outbound channels. Partnering closely with sales leadership, this individual will analyze performance, deliver actionable insights, and translate analytics into growth initiatives. The role also champions operational excellence—optimizing processes, enhancing reporting, and building scalable strategies—while developing talent, strengthening succession pipelines, and positioning the Inside Sales organization to meet both short- and long-term business objectives.

Requirements

  • 10+ years of progressive sales leadership experience required
  • Golf industry experience required
  • Demonstrated success with phone-based sales required
  • Minimum of 5 years of direct leadership and supervisory experience
  • Proven ability to drive revenue growth through strategic planning, sales execution, and process improvement

Nice To Haves

  • Customer service experience preferred

Responsibilities

  • Shaping and executing the vision for the Inside Sales function
  • Driving incremental revenue growth
  • Fostering a culture grounded in Acushnet and Titleist values
  • Overseeing a high-performing team of 16 Inside Sales Representatives
  • Elevating performance through coaching, skills development, and data-driven sales strategies
  • Analyzing performance, delivering actionable insights, and translating analytics into growth initiatives
  • Championing operational excellence—optimizing processes, enhancing reporting, and building scalable strategies
  • Developing talent and strengthening succession pipelines

Benefits

  • Health and well-being programs
  • Paid time off
  • Onsite fitness center
  • Acupuncture
  • Physical therapy
  • Wellness coaches
  • 401k with company match
  • Health savings accounts
  • Flexible spending accounts
  • Pet insurance
  • Legal planning
  • Education assistance
  • Associate Store access
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