Account Representative (Sales and Account Growth)

Ingram Micro•Scottsdale, AZ

2d•Hybrid

About The Position

Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart. This role is designed as a launchpad into a long-term sales career, with opportunities to grow into senior sales, account management, or business development roles. You’ll gain hands-on experience, build valuable relationships, and develop the skills needed to succeed in a high-impact sales environment. Ingram Micro is making a significant investment in our SMB (Small & Medium Business) segment and expanding our team to support that growth. As part of this initiative, we’re hiring 20+ Account Representatives to help drive momentum and capture new opportunities across our reseller base. This is a high-energy, customer-facing role where you’ll own and grow a portfolio of accounts, drive revenue, and deliver an exceptional customer experience. You’ll serve as a trusted partner and escalation point for your customers—helping them succeed while making a direct impact on the business.

Requirements

2+ years of sales or customer service experience (any industry) OR 1+ year of experience in technology, distribution, or related field
High school diploma or equivalent required
Basic proficiency in Microsoft Excel and Word
Strong communication skills (written and verbal)
Ability to influence and persuade customers and partners
Customer-focused mindset with a drive to deliver results
Comfort working in a fast-paced, high-volume environment
Strong organizational skills and ability to prioritize effectively
Ability to collaborate and build relationships across teams
Resilient and adaptable in a dynamic environment

Nice To Haves

Bachelor’s degree preferred

Responsibilities

Own and grow a portfolio of approximately 125 reseller accounts (mix of new and established)
Build strong relationships and act as a primary point of contact and escalation
Spot and act on opportunities to increase revenue, margin, and product adoption
Drive day-to-day sales activity including quoting, follow-ups, and closing opportunities
Proactively engage customers to uncover new business needs and position solutions
Partner cross-functionally with internal teams and vendors to drive results
Prioritize effectively in a high-volume, fast-paced environment
Set clear expectations and follow through with urgency and accuracy