Account Representative

U-Haul • Phoenix, AZ

8h • Onsite

About The Position

The Credit Administration department is seeking a detail-oriented and proactive Account Representative to support daily operations and process improvements within a corporate Accounts Receivable environment. This role involves editing invoices, researching payments, and resolving unapplied funds using our ERP system (SAP), while also coordinating across departments with various stakeholders. Other duties include evaluating customer creditworthiness, as well as forwarding delinquent accounts to third-party collections. The ideal candidate is a self-starter with strong communication, analytical, and multitasking skills.

Requirements

• 2+ years of experience in credit administration or a similar role.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Proficient in Microsoft Office Suite, with strong Excel skills.
• Ability to work independently as well as part of a team.
• Detail-oriented and highly organized.
• Strong work ethic and ability to meet deadlines.

Nice To Haves

• Experience with credit scoring models, financial analysis, and collections a plus.

Responsibilities

• Take inbound calls from corporate customers and U-Haul associates to research/resolve billing issues.
• Make outbound collection calls on past-due corporate accounts.
• Take payments, issue credits and refunds.
• Review corporate account billing to identify errors and correct as necessary.
• Evaluate creditworthiness of “on-hold” customer accounts to contain risk.

Benefits

• Full Medical coverage
• Prescription plans
• Dental & Vision Plans
• New indoor fitness gym
• Gym Reimbursement Program
• Registered Dietitian Program
• Weight Watchers
• Onsite medical clinic for you and your family
• Career stability
• Opportunities for advancement
• Valuable on-the-job training
• Tuition reimbursement program
• Free online courses for personal and professional development at U-Haul University®
• Business and travel insurance
• You Matter Employee Assistance Program
• Paid holidays, vacation, and sick days
• Employee Stock Ownership Plan (ESOP)
• 401(k) Savings Plan
• Life insurance
• Critical Illness/Group Accident
• 24-hour physician available for kids
• Dave Ramsey’s SmartDollar Program
• Savvy consumer wellness programs - from health care tips to financial wellness
• Wellness Program
• MetLaw Legal program
• MetLife auto and home insurance
• Mindset App Program
• Discounts on cell phone plans, hotels, and more
• LifeLock Identity Theft
• U-Haul Federal Credit Union

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 251-500 employees