Account Representative

ProgressiveHealth

5d

About The Position

We are looking for an Account Representative to join our team! This person will
be responsible for completing reports and submitting charges to insurance
companies for processing across multiple locations for various clients. This is
a full-time position with a Monday – Friday schedule with flexible hours. Come
be a part of a growing organization in a progressive, supportive, and innovative
team!

This does not necessarily list all responsibilities, duties, requirements, or
efforts associated with the job. While this list is intended to be an accurate
reflection of the job, the company reserves the right to review and modify the
functions, duties and requirements of the job or to require that additional or
different tasks be performed as circumstances or business needs require.

Requirements

• Have a high school diploma or general education degree (GED)
• Have at least 1 year of related experience or training is preferred
• Have previous experience in a customer service or clerical role
• Display a high degree of professionalism in both written and verbal communication
• Have the ability to work both independently and in a team environment, without constant supervision
• Ability to effectively manage time and prioritize tasks
• Demonstrate strong detail orientation with the ability to adapt to change
• Demonstrate strong follow-up and follow-through skills.
• Be able to maintain confidentiality.
• Have strong computer skills, including proficiency with databases and with Microsoft Office applications, including Outlook, Word, and Excel.
• This position requires candidates to be authorized to work in the United States on a full-time basis without requiring current or future sponsorship for an employment visa (e.g., H-1B, OPT, etc.).

Responsibilities

• Completing monthly A/R validation reports for assigned accounts to department standards
• Reviewing and submitting charges to insurance for processing
• Communicating with insurance companies and patients regarding outstanding balances
• Working claim denials and validating patient credit balances
• Establishing positive working relationships with Patient Experience Specialist staff to ensure issued tasks for missing items are addressed timely

Benefits

• Opportunity for important work/life balance with flexible scheduling!
• Paid time off (PTO) & paid holidays
• A robust benefits package: medical (HSA/FSA availability), dental, vision, and supplemental insurance options
• Health improvement plan opportunities to lower premium costs
• FREE use of the ProCare HealthSpot medical clinic for insured employees and dependents Includes medical care, virtual visits with a 24/7 nurse call line, lab testing, and generic medications
• Company-sponsored basic life/AD&D insurance and long-term disability insurance
• 401(k) & ROTH 401(k) savings plans + company match with auto-enrollment after probationary period
• Continuing professional development
• Opportunities for growth and advancement

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED