Account Representative – Technical Inside Sales
About The Position
Curious about how things work? Do you thrive in environments that allow you to be both self-motivated and collaborative? Do you enjoy solving problems and finding solutions that make a real impact? At Instron, we design and manufacture mechanical testing systems that shape the products you use every day, from the crispness of a potato chip to the durability of eyewear. Our technology is trusted by 95% of the world’s largest manufacturers, and we’re proud of the collaborative, innovative culture that drives our success. If you’re energized by problem-solving, eager to learn, and passionate about helping customers overcome challenges, this role is for you. This isn’t about cold calling or pushing products. It’s about helping customers solve real challenges. If you’re proactive, tech-savvy, and enjoy learning new things, you’ll thrive here—even if you’ve never worked in sales before.
Requirements
- A natural problem-solver who enjoys figuring things out
- Strong communication skills and a collaborative mindset
- Comfort with technology and an interest in technical concepts (we’ll train you!)
- Ability to work independently and contribute to a small, close-knit team
Nice To Haves
- If you’ve worked in labs, tech support, manufacturing, or any role where you solve problems and learn on the fly, you’ll fit right in.
- We value initiative and curiosity over traditional sales experience.
Responsibilities
- Understand customer needs and guide them toward practical solutions
- Learn about our products and apply that knowledge to real-world problems
- Take initiative to follow up on inquiries and uncover opportunities
- Work independently while staying connected to a small, supportive team
- Keep customer interactions organized and efficient using CRM tools
Benefits
- health coverage
- retirement plans
- Opportunities for growth and mentorship
- Flexibility after initial training period (hybrid options available)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
