Account Representative I

Genuine Parts Company•Raleigh, NC

About The Position

The Account Representative drives sales by identifying and generating opportunities for various types of customers. The role fosters customer satisfaction by maintaining customer contact and managing customer expectations. It also provides education about Motion Industries products through technical presentations.

Requirements

  • Typically requires a bachelor's degree and zero to two years of experience, or an equivalent combination.
  • Excellent written and verbal communication skills.
  • Proficient understanding of key sales principles and best practices.
  • Ability to influence customers while maintaining healthy relationships.
  • Ability to take initiative and work with limited direction.
  • Ability to multitask and manage time well.
  • Ability to use Microsoft Office.
  • Knowledge of industrial products, including power transmission, hydraulic, and pneumatic products.

Responsibilities

  • Generate new leads by networking, cold calling, and researching directories and internet sites.
  • Interact face-to-face with customers to build strong relationships and maintain satisfaction.
  • Understand complex customer requirements and prepare customized quotes.
  • Deliver sales presentations and ensure technical requirements are met.
  • Assist with on-site troubleshooting of customer concerns.
  • Coordinate vendor resources to build relationships and support sales.
  • Increase revenue and profitability by generating new business and developing existing accounts.
  • Perform other duties as assigned.

Benefits

  • Healthcare coverage options
  • 401(k)
  • Tuition reimbursement
  • Vacation pay
  • Sick pay
  • Holiday pay
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