Account Representative I

Genuine Parts Company•Joplin, MO

About The Position

The Account Representative I builds or expands a book of business by converting competitors’ business and growing assigned medium-sized accounts into large accounts. The role fosters customer satisfaction through ongoing contact and management of customer expectations. It includes generating new business, developing existing accounts, preparing customized quotes, presenting sales solutions, and coordinating vendor resources. The position may require travel and, depending on need, being on call nights or weekends. A valid driver's license is required. Company vehicles are subject to continuous video monitoring. The role has no supervisory or budget responsibility.

Requirements

Typically requires a bachelor's degree and zero to two years of experience, or an equivalent combination.
Knowledge of industrial products, including power transmission, hydraulic, pneumatic, and other industrial products.
Excellent written and verbal communication skills.
Proficient understanding of key sales principles and best practices.
Ability to influence customers while maintaining healthy relationships.
Ability to take initiative and work with limited direction.
Ability to multitask and manage time well.
Ability to use Microsoft Office.
Valid driver's license required.

Responsibilities

Increase revenue and profitability by generating new business and further developing existing accounts.
Generate leads through networking, cold calling, and researching directories and internet sites.
Routinely interact face-to-face with customers to build strong relationships and maintain satisfaction.
Understand complex customer requirements and prepare customized quotes.
Deliver effective sales presentations and ensure technical requirements are met.
Assist with on-site troubleshooting of customer concerns.
Work with and coordinate vendor resources to build relationships and support sales.
Perform other duties as assigned.