Account Representative I

Genuine Parts Company•Gainesville, GA

About The Position

The Account Representative I builds or expands a book of business by converting competitors’ business and growing assigned medium-sized accounts into large accounts. The role supports customer satisfaction through regular customer contact and effective management of expectations. It increases revenue and profitability by generating new business and developing existing accounts. The position involves customer-facing sales, customized quoting, sales presentations, technical coordination, and support for customer concerns.

Requirements

  • Typically requires a bachelor's degree and zero to two years of experience, or an equivalent combination.
  • Knowledge of industrial products, including power transmission, hydraulic, pneumatic, and other industrial products.
  • Excellent written and verbal communication skills.
  • Proficient understanding of key sales principles and best practices.
  • Ability to influence customers while maintaining healthy relationships.
  • Ability to take initiative and work with limited direction.
  • Ability to multitask and manage time well.
  • Ability to use Microsoft Office.
  • Valid driver's license required.
  • Travel is required.

Responsibilities

  • Generate new business and further develop existing accounts to increase revenue and profitability.
  • Generate leads through networking, cold calling, and research using directories and internet sites.
  • Interact face-to-face with customers to build strong relationships and maintain satisfaction.
  • Understand complex customer requirements and prepare customized quotes.
  • Deliver sales presentations and ensure technical requirements are met.
  • Assist with on-site troubleshooting of customer concerns.
  • Coordinate vendor resources to build relationships and support sales.
  • Perform other duties as assigned.

Benefits

  • Healthcare coverage options
  • 401(k)
  • Tuition reimbursement
  • Vacation
  • Sick pay
  • Holiday pay
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