Account Representative - Air Export
About The Position
Serves as the customer service liaison between GEODIS and the customer. Processes all documents and information requests received from GEODIS. Enters notes, information requests and document requests in Cargowise system. Sends information/document requests to company’s employees, suppliers, service providers or overseas production offices as needed. Communicates with specified offices, departments, and teams on all issues affecting Air Export Files document requests, correspondence, and documents in a file folder identified by the applicable shipping number. Ensures operational procedures are in line with company needs. Ensures compliance with regard to TSA and/or government regulations.
Requirements
- Minimum 2 years experience in exportation of goods, or an equivalent combination of both education and experience
- Experience in freight forwarding.
- Knowledge of TSA and Government Agency requirements
- Knowledge of the movement of freight via air and/or truck
- PC literate with experience with Microsoft Outlook, Word, Access, and Excel
- Ability to successfully pass a TSA Security Threat Assessment (STA) background screening.
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manual.
- Ability to write routine reports and correspondence.
- Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
- Good verbal and written communication skills
- Good multi-tasking skills
Nice To Haves
- Self-starter
- Excellent organization skills
- Ability to handle multiple activities and prioritize work
- Strong analytical and problem solving skills
- Accountable for, and has ability to complete, commitments on time sensitive matters
- Strong communication skills to work within a team and with cross functional team
- Willingness to improve and learn
Responsibilities
- Serves as the customer service liaison between GEODIS and the customer.
- Processes all documents and information requests received from GEODIS.
- Enters notes, information requests and document requests in Cargowise system.
- Sends information/document requests to company’s employees, suppliers, service providers or overseas production offices as needed.
- Communicates with specified offices, departments, and teams on all issues affecting Air Export Files document requests, correspondence, and documents in a file folder identified by the applicable shipping number.
- Ensures operational procedures are in line with company needs.
- Ensures compliance with regard to TSA and/or government regulations.
Benefits
- Access wages early with the Rain financial wellness app.
- Free telemedical access to doctors and therapists through FirstStop Health available first day of employment!
- Health, dental, and vision insurance after 30 days of employment
- 401k match
- Paid maternity and paternity leave
- Access to career development, employee resource groups, and mentorship programs
- Employee discounts
- Access to employee perks like fitness class discounts and free access to a relaxation and meditation app
- Free financial wellness programs
- Daycare discount program
- Opportunities to volunteer and give back to your community
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
