Air Export Agent

Expeditors•Franklin, WI

3d•Onsite

About The Position

The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems. We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!

Requirements

6 months to 1 year related experience and/or training; or equivalent combination of education and experience
Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results
Must have the ability to work overtime in support of department needs
Pro-active, strong organizational skills
Good computer skills (Excel, Word, PowerPoint)
Fluent in English
Must be legally authorized to work in the United States

Nice To Haves

Understanding of air documentation process a plus
IATA certification (preferred)

Responsibilities

Ensure smooth and timely freight process flow
Ensure accurate and timely data entry into our operational system
Track and Trace Air Export files and reporting
Use Workflows on daily basis
Ensure arrival notices are communicated to overseas and customers
Ensure accurate and timely client and Service Providers billing
Interact with our customers in arranging their international shipments, meeting customer service standards
Contribute to maintaining good relationships with suppliers (Airline carriers, trucking companies and others involved)
Meet compliance at all times with internal and external regulations in accordance with government regulations
Understand department process flow, looking for best practices to improve operational efficiency and productivity
Ensure all customers standard operating procedures are in place and updated
Meet KPI standards in accordance with the Company's procedure
Overseas communications, timely responses to emails and requests (internal and external)