Account Receivable Analyst

Elekta•Atlanta, GA

1d•Hybrid

About The Position

As an Accounts Receivable Analyst, you will play a key role in supporting the financial health of the business by managing customer accounts and ensuring the timely resolution of account-related matters. You will serve as a primary point of contact for assigned customers, working collaboratively with internal teams and external partners to resolve queries, maintain accurate account records, and support effective cash collection processes. This position offers the opportunity to contribute to special projects while delivering outstanding customer service and supporting Elekta's mission and values in every interaction.

Requirements

2-4 years of experience in business-to-business collections, preferably within the medical device, healthcare, or related industry.
Experience managing customer accounts receivable portfolios and resolving account discrepancies.
Experience partnering with cross-functional teams to address and resolve customer account issues.
Strong customer service orientation with a collaborative, team-focused approach.
Excellent numerical, analytical, verbal, and written communication skills.
Ability to prioritize workload, manage multiple tasks, and meet deadlines in a fast-paced environment.
Strong organizational skills and attention to detail.
Intermediate proficiency in Microsoft Office applications, including Excel, Word, and Outlook.
Ability to work independently while contributing effectively to a team environment.

Responsibilities

Act as the primary point of contact for assigned customer accounts.
Manage business-to-business accounts receivable collections activities.
Investigate, resolve, and respond promptly to customer inquiries and account-related issues.
Submit government invoices through online payment processing systems.
Process debit and credit adjustments accurately and in a timely manner.
Manage intercompany account activities and reconciliations.
Maintain and update customer master data, including obtaining W-9 documentation as required.
Provide customers and internal stakeholders with copies of invoices, service reports, and other supporting documentation.
Monitor account status and communicate relevant information to internal business partners.
Escalate customer concerns and complex account issues to management when appropriate.
Support departmental initiatives, process improvements, and special projects.
Perform additional duties as assigned.
Demonstrate and incorporate Elekta's values in all aspects of work.