Account Receivable Specialist
About The Position
This is where your work makes a difference. At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond. Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results. Here, you will find more than just a job—you will find purpose and pride.
Requirements
- High school diploma or equivalent required
- 3+ years of experience in medical collections and/or billing.
- Strong written, verbal, and interpersonal communication skills.
- Strong attention to detail, critical thinking, and problem-solving skills.
- Ability to work independently, multitask, and effectively organize and prioritize workload.
- Ability to develop and maintain positive, collaborative working relationships.
- Proficiency with Microsoft Office required
- Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time
Nice To Haves
- Associate’s or Bachelor’s degree preferred.
- Bilingual proficiency in English and Spanish preferred.
- experience with billing database software preferred.
Responsibilities
- Perform collections activities on outstanding accounts receivable for assigned Commercial and/or Medicaid payers.
- Perform collections activities on outstanding claims for assigned payers and ensure timely follow-up.
- Review, enter, and resolve claim denials, including preparing, submitting, and monitoring appeals.
- Process corrected claims, rebills, and account adjustments in accordance with established policies and procedures.
- Research and reconcile credit balances and document and follow up on explanations of benefits (EOBs).
- Verify patient benefits and coverage criteria and maintain an understanding of payer requirements.
- Identify trends and recurring payer issues, escalating concerns to appropriate leadership in a timely manner.
- Provide high-quality customer service and communication to payers, patients, colleagues, business partners, and other stakeholders.
- Support team and organizational goals by following departmental policies, procedures, job aids, and standard work requirements while maintaining a basic understanding of the business model.
Benefits
- medical and dental coverage that start on day one
- insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance
- Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount
- 401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching
- Flexible Spending Accounts
- educational assistance programs
- paid holidays
- paid time off ranging from 20 to 35 days based on length of service
- family and medical leaves of absence
- paid parental leave
- commuting benefits
- Employee Discount Program
- Employee Assistance Program (EAP)
- childcare benefits
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
