Account Manager

CLEAResultRemote - New Mexico, NM
$68,300 - $102,500

About The Position

At CLEAResult, we lead the transition to a sustainable, equitable, and carbon-neutral energy-efficient future for our communities and our planet. We do that by creating a people-first culture built on trust, accountability, and transparency; where every employee – regardless of position, role, or identity is treated with respect and given an equal chance to thrive. The Account Program Manager leads the relationship between utility clients and retail programs. Responsible for the cost, implementation and performance of company retail programs. Participates in the negotiation of contracts and contract changes. Coordinates the preparation of business plans, work statements and specifications, operating budgets and financial terms/conditions of contract. Ensures the development process is congruent with current market trends, program goals, and client needs. Develops new business or expands the product line with the client. Analyzes problem/opportunity areas of assigned programs and evaluates options. Evaluates performance and makes recommendations on marketing actions. Establishes milestones and monitors adherence to program plans and schedules, identifies program problems and obtains solutions, such as allocation of resources or changing contractual specifications. Determines the profitability and viability of new products or program enhancements. Develops strategies and tactics to ensure effective program performance relative to market opportunity, working closely with company functional groups over the entire life cycle. Directs the work of employees assigned to the program from technical, marketing, operations, analytics, and administrative areas.

Requirements

  • Relevant work experience plus 5-8 years project management
  • 2+ years people management
  • Bachelor’s degree
  • DOT Requirements: If applicable, meet all DOT qualification requirements and comply with all applicable federal, state, and local transportation regulations.
  • Applicants must be authorized to work in the country where the position is located without the need for employer sponsorship or support.
  • Successful hires must pass pre-employment checks.

Responsibilities

  • Leads the relationship between utility clients and retail programs.
  • Responsible for the cost, implementation and performance of company retail programs.
  • Participates in the negotiation of contracts and contract changes.
  • Coordinates the preparation of business plans, work statements and specifications, operating budgets and financial terms/conditions of contract.
  • Ensures the development process is congruent with current market trends, program goals, and client needs.
  • Develops new business or expands the product line with the client.
  • Analyzes problem/opportunity areas of assigned programs and evaluates options.
  • Evaluates performance and makes recommendations on marketing actions.
  • Establishes milestones and monitors adherence to program plans and schedules, identifies program problems and obtains solutions, such as allocation of resources or changing contractual specifications.
  • Determines the profitability and viability of new products or program enhancements.
  • Develops strategies and tactics to ensure effective program performance relative to market opportunity, working closely with company functional groups over the entire life cycle.
  • Directs the work of employees assigned to the program from technical, marketing, operations, analytics, and administrative areas.
  • Manage one or several concurrent contracts $2m-$5m annual revenue w/out incentives
  • Execute contracts for compliance and client satisfaction
  • Direct and coordinate cross-functional field teams typically consisting of 7-15 people
  • Typically has direct people management with span of control for 2+ staff
  • Programs may have significant complexity and risk (new client, new product, etc.)
  • May create technical content & intellectual property
  • Create and maintain strong relationships with utility, retailers and manufacturers
  • Assist in writing and presenting proposals
  • Assist in the development of field representative territory and frequency of visits to retailers

Benefits

  • Medical, Dental, and Vision Insurance
  • Company-paid health care concierge service
  • 401(k) with company match
  • Paid vacation, sick, personal and parental leave time
  • Paid Volunteer Time
  • Employee Recognition Program – convert your recognition points into gift cards
  • Employee Assistance Program – offers benefits to help you manage daily responsibilities
  • Access to on-demand training courses to advance further in your career
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