Account Principal, Work Transformation

Insight•Remote, OR

9h•Remote

About The Position

As a Account Principal, Work Transformation you are a seasoned delivery leader and a key member of our Industry and Delivery Leadership team. You possess a proven track record of leading transformational programs, driving customer value, and accelerating high-margin services growth. Along the way, you will get to: Act as the "delivery CEO" of your designated accounts, collaborating with PMO leads (COO/CFO) and Enterprise Architects (CTO). Own the professional services narrative, ensuring delivery excellence across $1M+ (USD) contracts. Manage matrixed structures to ensure the right mix of onshore, offshore, senior, and junior resources to deliver value while protecting project margins. Lead delivery of strategic business reviews and executive steering committee meetings. Be AmbITious: This opportunity is not just about what you do today but also about where you can go tomorrow. When you bring your hunger, heart, and harmony to Insight, your potential will be met with continuous opportunities to upskill, earn promotions, and elevate your career.

Requirements

15–20 years of industry experience, typically including time as a former services delivery lead, or career strategic consultant.
At least 10 years in client/account management or leading large-scale digital transformation programs.
Demonstrated experience leading teams in major implementations or migrations of Microsoft Office or Google Workspace.
Proven ability to navigate complex contracting models and drive services sales from plan to implementation.

Responsibilities

Act as the "delivery CEO" of your designated accounts, collaborating with PMO leads (COO/CFO) and Enterprise Architects (CTO).
Own the professional services narrative, ensuring delivery excellence across $1M+ (USD) contracts.
Manage matrixed structures to ensure the right mix of onshore, offshore, senior, and junior resources to deliver value while protecting project margins.
Lead delivery of strategic business reviews and executive steering committee meetings.