Account Planner - PAC
About The Position
The Account Planner supports production and customer service activities by coordinating planning processes for assigned accounts. The position serves as a liaison between Webco’s contract customers and the Pennsylvania Carbon production group, translating customer needs into accurate production plans. Working closely with sales, production, and logistics, the Account Planner helps balance customer satisfaction with plant optimization. The role provides a foundation for developing expertise in SAP planning, data analysis, and production coordination while modeling Webco’s principles of integrity, trust, and teamwork.
Requirements
- High school diploma or equivalent.
- Basic proficiency in Microsoft Office, including Excel, Word, and Outlook.
- Strong organization, communication, and problem-solving abilities.
- 0–2 years of experience in planning, scheduling, customer service, or related areas.
- Ability to read and speak English.
- Ability to work a minimum of 8 hours per day on a regular basis.
- Corrected vision and hearing to normal range.
- Ability to manage multiple tasks in a fast-paced environment.
Nice To Haves
- Coursework or a degree in Business, Supply Chain, or Operations.
- Familiarity with SAP or similar ERP systems.
- Previous work in a manufacturing or production environment.
Responsibilities
- Assist in planning and coordinating production schedules to fulfill customer orders and forecasts.
- Communicate with internal departments, subcontractors, and customers to maintain order accuracy and delivery timelines.
- Support review and entry of customer forecasts into SAP and ensure alignment with production capabilities.
- Monitor production progress and flag potential issues that could affect delivery.
- Assist in analyzing inventory and order data to balance material availability with demand.
- Maintain accurate documentation in SAP and SharePoint for assigned accounts.
- Support the Account Planning team in optimizing production runs and resource utilization.
- Follow established planning methodologies and assist with implementing process improvements.
- Maintain professionalism and effective communication across all levels of the organization.
- Demonstrate consistent attendance, organization, and attention to detail.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
