Account Planner - PAC
About The Position
The Account Planner supports production planning and customer service for assigned accounts. Acting as a liaison between Webco’s contract customers and the Pennsylvania Carbon production group, the role helps translate customer needs into accurate production plans. The Account Planner works with sales, production, and logistics to balance customer satisfaction with plant optimization and develops expertise in SAP planning, data analysis, and production coordination. The position is based primarily in an office at Webco’s Oil City location, with occasional visits to plant areas. The office is temperature-controlled and clean; plant visits may involve exposure to noise and machinery. Safety glasses, hearing protection, and closed-toe footwear are required in plant areas. The role requires the ability to work at least eight hours per day, prolonged sitting and computer work, corrected vision and hearing to the normal range, and the ability to stand or walk up to two miles within manufacturing facilities. Applicants must be authorized to work in the United States.
Requirements
- High school diploma or equivalent.
- Basic proficiency in Microsoft Office, including Excel, Word, and Outlook.
- Strong organization, communication, and problem-solving abilities.
- 0–2 years of experience in planning, scheduling, customer service, or related areas.
- Ability to read and speak English.
- Must be authorized to work in the United States.
Nice To Haves
- Coursework or a degree in Business, Supply Chain, or Operations.
- Familiarity with SAP or similar ERP systems.
- Previous work experience in a manufacturing or production environment.
Responsibilities
- Assist in planning and coordinating production schedules to fulfill customer orders and forecasts.
- Communicate with internal departments, subcontractors, and customers to maintain order accuracy and delivery timelines.
- Support the review and entry of customer forecasts into SAP and ensure alignment with production capabilities.
- Monitor production progress and flag potential issues that could affect delivery.
- Assist in analyzing inventory and order data to balance material availability with demand.
- Maintain accurate documentation in SAP and SharePoint for assigned accounts.
- Support the Account Planning team in optimizing production runs and resource utilization.
- Follow established planning methodologies and assist with implementing process improvements.
- Maintain professional and effective communication across all levels of the organization.
- Demonstrate consistent attendance, organization, and attention to detail.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
