Account Manager

Careerroo

17d

About The Position

Account Managers are usually responsible for maintaining relationships with current clients, as well as finding opportunities for expanding client database. Besides building strong relationships with customers, they have to be able to understand the needs and goals of potential future clients, and use that to introduce company's products and services. We are looking for a dedicated, ambitious and self-driven Account Manager. As an Account Manager, you will work closely with our customers, build relationships with them and help them achieve their goals.

Requirements

X years of experience as a Account Executive or similar role
X years of experience in market research
Good negotiation skills
Outstanding knowledge of MS Office
Good knowledge of CRM software
Sense of ownership and pride in your performance and its impact on company’s success
Critical thinker and problem-solving skills
Team player
Good time-management skills
Great interpersonal and communication skills
Enthusiastic and passionate

Nice To Haves

Knowledge in Salesforce is a plus

Responsibilities

Build a sustainable key account strategy
Answer customer's questions and setsquare
Build strong customer relationships with customers
Always strive to provide exceptional customer experience
Manage customer expectation
Always strive towards customer satisfaction
Make sure all deliverables arrive in good order, on time, and fulfil customers’ requirements
Keep track of key account metrics
Communicate the progress to both internal and external stakeholders
Take initiatives in identifying growth opportunities
Collaborate with our team to achieve sustainable growth