Account Manager

Hometap

4h•$100,000•Remote

About The Position

Here at Hometap, we’re collaborative, passionate, and always ready to roll up our sleeves to create solutions that help people get more out of homeownership — and out of life. Our first product, a home equity investment, gives homeowners the opportunity to quickly access the equity they’ve built in their home to pay for what’s most important to them, from handling debt to finally making much-needed renovations, without taking on debt. We work hard, and have some fun along the way, too. You don’t have to take our word for it: The Boston Globe and Forbes have recognized us as a great place to work, and we’ve been honored for our commitment to innovation in the fintech space by Inc., HousingWire, and more! In case you need any more convincing, we also provide competitive compensation, healthcare coverage, generous PTO, a meaningful equity package, and a strong culture with plenty of opportunities for team-building and camaraderie. Interested in joining us on our mission to make homeownership less stressful and more accessible? We’d love to talk. We're growing our team and looking for ambitious sales professionals who care about getting it right for the homeowner. In this role, you'll be a homeowner's main point of contact from first call to close: connecting with inbound leads, educating them on Hometap's home equity investment, answering their questions, and guiding them through the application process. You'll own a full pipeline and keep every application moving. You're a strong fit if you've carried a quota and have a track record of closing, and you pair that drive with empathy in every conversation. You stay organized across a high volume of daily calls, adapt easily when priorities shift, and hold a high bar for ethics and compliance. You're motivated by clear targets and uncapped earning potential, and you're eager to become an expert in a product that's still new to most of the homeowners you'll talk to.

Requirements

2+ years in a quota-carrying sales role with demonstrated closing experience
Experience managing a full sales cycle end-to-end, from initial outreach through contract/agreement execution
Track record of meeting or exceeding sales targets
Excellent written and verbal communication skills with strong attention to detail
Technical aptitude to master internal tools; Salesforce experience is a plus
Ability to thrive in a fast-paced environment and adapt quickly to changing priorities
Strong ethical judgment and commitment to regulatory compliance
Willingness to become NMLS licensed (Hometap will sponsor); active NMLS licensing is a plus
A collaborative, team-oriented approach

Nice To Haves

Salesforce experience is a plus
active NMLS licensing is a plus

Responsibilities

Engage with inbound leads to provide compliant information while connecting with empathy to understand each homeowner's circumstances
Serve as a single point of contact throughout the investment process – providing status updates, responding to questions, requesting documentation – while maintaining a high volume of daily calls
Coordinate with internal teams (processors, underwriters, etc.) to ensure efficient processes for homeowners
Manage your pipeline using Salesforce and Hometap's proprietary Hub, keeping applications up to date and communicating next steps to homeowners and internal stakeholders
Become an expert in Hometap's home equity investment (HEI) product and unique sales approach, actively participating in training and ongoing coaching
Meet and exceed monthly and quarterly sales goals
Stay current on the competitive landscape and collaborate with colleagues across originations, marketing, and legal to resolve questions and improve the homeowner experience