Account Manager

I Halper Paper & Supplies Inc. • Bayonne, NJ

6d • $90,000 - $120,000 • Remote

About The Position

I. Halper Paper & Supplies, established in 1910, is a 4th generation, family-owned business headquartered in Bayonne, New Jersey. With over a century of experience, we have become a trusted partner for the hospitality industry, including restaurants, hotels, caterers, and food service establishments in the New York Metro area. With a delivery range that extends through Boston, Philadelphia, and Washington, DC, along with a second distribution center in Miami Metro, covering all of South Florida, I.Halper Paper & Supplies carries an extensive product offering, including food service disposables, custom branded packaging, janitorial and sanitation supplies, and many eco-friendly options. Our commitment to exceptional service, environmental sustainability, and a collaborative approach to building strong relationships, has solidified our reputation in the industry as a trusted partner for every customer. Locations Serviced: New York, New York – Manhattan, Brooklyn, Queens and Bronx, NY – Northern/Central/Southern New Jersey - Long Island and Hamptons, NY - Westchester NY - Staten Island - Connecticut - Boston - Philadelphia - Washington, DC - Baltimore - Bethesda MD/Arlington VA - Eastern PA - South Florida - Miami - Orlando - Ft. Lauderdale - West Palm Beach.

Requirements

• Bachelor's degree in Business, Marketing, or a related field.
• 2-5 years of experience in sales or account management, in the food packaging/janitorial/sanitation industry.
• Proven ability to manage high-value client portfolios and achieve sales targets.
• Strong communication, negotiation, and interpersonal skills.
• Proficiency in CRM software and Microsoft Office Suite.
• Ability to analyze market data and translate insights into actionable strategies.

Responsibilities

• Oversee and nurture a client portfolio, ensuring sustained satisfaction and growth.
• Identify opportunities to upsell and cross-sell, aiming to become the primary supplier for clients' back-of-house and front-of-house food service disposables, janitorial and sanitation products.
• Maintain regular communication with clients through weekly or biweekly check-ins, providing value-added services such as product samples, updated pricing, new product information and market insights.
• Document all client interactions, including notes and visit details, in the Customer Relationship Management (CRM) system to ensure accurate and up-to-date records.
• Develop and maintain strong relationships with existing clients, addressing their needs and ensuring high levels of satisfaction.
• Design and execute strategic plans to upsell and cross-sell products, expanding the company's footprint within each client's operations.
• Stay informed about industry trends, competitor activities, and market dynamics to identify opportunities for growth and innovation.
• Work closely with internal teams, including purchasing and customer service, to deliver tailored solutions that meet client requirements.
• Prepare regular reports on sales activities, client feedback, and market trends to inform strategic decision-making.

Benefits

• Competitive salary and uncapped commissions
• Comprehensive health, dental, and vision insurance plans
• Retirement savings plan with company match
• Supportive, collaborative work environment that values innovation and initiative

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level