Account Manager

Bonneville International•Seattle, WA

5d•Onsite

About The Position

Our company is committed to being trusted voices of light and truth reaching hundreds of millions of people worldwide. At Bonneville International, our purpose is to build up, connect, inform, and celebrate communities and families in the markets we serve. As an integrated media company, we provide content, advertising, and digital marketing solutions across 19 radio stations in Denver, Phoenix, Sacramento, Salt Lake City, and Seattle, along with the NBC Affiliate TV station, KSL-TV 5, in Salt Lake. We are responsible for lifting and inspiring with respect and giving voice to all the communities and clients we serve. We believe that empowering our employees to share their ideas and experiences will fuel creativity, innovation, and inspiration. A diverse and inclusive workforce is crucial to our ability to create and deliver exceptional content, products, and services that represent our communities. We’re proud of our history and we want talented people to join us as we continue to grow! Bonneville International owns and operates over 20 radio stations in San Francisco, Sacramento, Seattle, Phoenix, Denver and Salt Lake City as well as Salt Lake City’s premier television station, KSL-TV. Bonneville International is among the premier broadcasting companies in the nation and takes great pride in our reputation as an employer of choice. People love working for us because we believe our employees and our ownership are what makes us different. Our television and radio stations provide leadership that builds up, connects, informs and celebrates the communities in which we serve. Whether we are producing responsive public affairs programming, working with clients to improve their businesses, engineering an on-site live broadcast in support of a charity, or utilizing the incomparable local news-gathering capabilities of our news and talk properties, we care about our customers and support our local communities. This is an onsite role that requires the employee to work at our Seattle site. Specific hybrid schedules will be determined based on business needs and evaluated by managers and senior management.

Requirements

College degree in communications, sales, marketing, related field, or equivalent. Experience in lieu of degree.
Previous account management or customer success experience.
Highly detailed-oriented.
Strong written and verbal communication skills.
Strong problem-solving, organization and time management skills.
Ability to work well with sales management, executive management, and other departments.
Track record of developing outstanding external business relationships.
Ability to handle multiple tasks and projects effectively under deadline pressure.
Proficient in Microsoft Office software.
Must be goal-oriented and self-motivated with proven capability of independently organizing, performing work, and assuring follow-through.

Nice To Haves

Experience managing media campaigns.
Experience with the sales process.
Experience in a client facing role.
Experience with broadcast ratings and research.
Experience with digital marketing.

Responsibilities

Manage assigned client partnerships.
Work closely with the sales department, marketing/promotions, programming, digital and business departments to manage, develop and implement successful campaigns, partnerships, promotions, charitable events, sponsorships and entertainment features to ensure partners receive superior service, all contractual elements are fulfilled, they meet partnership goals and objectives, and provide maximum return on investment for clients.
Manage daily activity of accounts and confirm the accuracy of sales orders.
Respond timely to any sponsor requests and questions.
Produce client recaps that include details of all activities including documentation of all sponsorship deliverables audio and digital campaigns, promotional activity, performance metrics and results.
Develop strong business relationships with existing and potential key and target accounts.
Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders.
Collaborate and strategize with Account Executive and Sales Management to develop new business with existing clients, prospective clients, and/or identify areas of improvement to meet revenue goals.
Forecast and track key account metrics.
Collaborate with account executives to identify and grow opportunities.
Collaborate with account executives to promote retention of customers and overall positive experience with the brand.

Benefits

Robust, affordable medical, dental and vision coverage with no wait period for enrollment
401(k) with Company match and employer-funded retirement account, both fully vested from day one
Paid leave for new parents under our Medical Maternity (8 weeks) and Parental Leave (4 weeks) benefits
Opportunities to apply for tuition reimbursement
Paid time off for vacation (120 hours accrued per year) and sick leave (80 hours accrued per year) in addition to 12 paid company holidays per year
Paid time off for volunteering (40 hours per year)
Employee Assistance Program (EAP) services
Access to an entire team of free financial planners
Matches on contributions to charitable organizations after one year of service
Continuous growth and development opportunities
Dynamic team culture that values teamwork, having fun, and collaboration