Account Manager (Entry Level)
About The Position
TransPerfect is seeking an entry-level Account Manager to join their team. This role involves developing new business relationships and serving as the first level of support to existing clients. The company is a global leader in the language services and technology industry, offering a wide range of services including business support, interpretation, multicultural and digital marketing, SEO, website globalization, multimedia work, video, e-learning, training, and legal support services, all aided by specialized software platforms. TransPerfect offers a fast growth path, full training, and values strong communication, relationship building, stress management, and role ownership. This opportunity is based in their Denver office.
Requirements
- Excellent written and verbal English communication skills
- Minimum Bachelor's degree or equivalent
- Excellent problem solving and analytical skills
- Strong interpersonal skills
- Effective time management
Responsibilities
- Develop prospective clients through several strategies including internet research, trade show lists, referrals, various professional directories and personal investigation
- Foster and close new clients through referrals, cold calling, networking, and other means (tradeshows, regional organizations, etc.)
- Responsible for growing new business from existing clients, including working closely with senior leadership to expand current relationships and upsell the TransPerfect portfolio.
- Creatively problem solve to improve current new business development strategy
- Negotiate rates and deadlines with prospective and current clients
- Educate prospective and existing clients regarding the translation process, including TransPerfect’s rates, justification for turnaround time, and competitors’ information
- Liaise with production to ensure that all jobs are handled appropriately and with keen attention to detail, resulting in a perfect product
- Consistently follow up with clients to ensure their satisfaction with delivery, quality and customer service
- Understand all industries that TransPerfect markets to including industry leaders, current events and any other pertinent data
- Perform other special projects or duties when required
Benefits
- medical, dental, and vision insurance
- 401k matching
- membership to child-care providers
- other TransPerks
- birthday off
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
