Account Manager

Keysight Technologies, Inc.•Nashua, NH

10d•Remote

About The Position

Keysight is at the forefront of technology innovation, delivering breakthroughs and trusted insights in electronic design, simulation, prototyping, test, manufacturing, and optimization. Our ~15,000 employees create world-class solutions in communications, 5G, automotive, energy, quantum, aerospace, defense, and semiconductor markets for customers in over 100 countries. Our award-winning culture embraces a bold vision of where technology can take us and a passion for tackling challenging problems with industry-first solutions. We believe that when people feel a sense of belonging, they can be more creative, innovative, and thrive at all points in their careers.

Requirements

Passion for understanding the needs of technical end users.
Ability to provide recommendations for a wide spectrum of electronic solutions.
Thrives on autonomy.
Initiates meetings.
Nurtures valuable customer relationships.
Raises awareness about the full range of Keysight products.
Bachelor of Science in Electrical Engineering or equivalent expertise.
Minimum of 5 years of customer-focused experience.
U.S. citizen residing in New Hampshire or Massachusetts.

Nice To Haves

Global account management experience.

Responsibilities

Manage a strategic customer account, acting as the company's representative and the customer's advocate within the organization.
Lead collaborative efforts within a team to achieve account goals.
Drive sales opportunities within an assigned account.
Identify strategic partners to promote and resell company products.
Champion products and solutions, presenting them to existing and potential customers.
Keep customers informed about the latest product offerings.
Develop and refine lead generation plans.
Cultivate customer relationships and ensure ongoing customer satisfaction.
Anticipate customer needs and identify root causes of issues.
Develop both short-term fixes and long-term solutions for customer challenges.
Transform comprehensive sales strategies into actionable programs that drive performance.
Strategize and implement plans for complex accounts, contributing to technical aspects.
Tackle high-impact problems with innovative solutions.