Account Manager, South Italy

RateHawk

1d • Remote

About The Position

RateHawk is part of Emerging Travel Group, a travel-tech company known for its brands ZenHotels and Roundtrip, operating in over 220 markets. Their mission is to create, distribute, and operate convenient travel products by innovating within the travel industry. As an Account Manager, you will be responsible for maintaining and developing client relationships and strengthening the company's presence in the local market. This is a remote position open to candidates based in Salerno, South Campania, or Naples City, Italy.

Requirements

• Minimum of 3 years of successful experience in account management or business development of B2B companies within the travel industry.
• In-depth understanding of the region's travel market, including B2B travel networks (tour operators, travel agencies, travel management companies, OTAs).
• Fluent in Italian and English; other languages are advantageous.
• Up to 30% travel time may be required.
• Proficiency in data-driven decision-making, metrics-driven approach, and strong numerical skills.
• Proactive, ambitious, motivated, action-oriented, results-focused, with an appetite for innovative technology and comfort in a fast-changing business environment.
• Ability to understand and work across a wide range of cultural contexts.
• Competence in API technology deals.
• CRM knowledge.
• CV must be in English.

Nice To Haves

• Other languages are advantageous.

Responsibilities

• Expand and consolidate presence in the assigned territory.
• Maintain and develop relationships with signed partners (tour operators, travel agencies, travel management companies, OTAs) to increase their performance.
• Collaborate with the sales team to identify and grow opportunities within the territory.
• Follow-up with existing and new partners to provide system training.
• Position the brand within the travel trade through ongoing product presentations and networking events.
• Address incident issues, ensuring partner support.
• Oversee and ensure accuracy in payment control and transaction processing.
• Spend approximately 30% of working time on business trips, including client meetings and industry events.
• Provide market and competitive environment analysis.
• Provide regular comprehensive reporting through CRM and internal systems.
• Maximize and develop API deals with potential and existing partners.

Benefits

• Flexible schedules and opportunity to work remotely.
• Ambitious and supportive team.
• Internal programs for adaptation and training.
• Development of soft skills and leadership abilities.
• Partial compensation for participating in external training and conferences.
• Corporate English school (group and individual lessons, speaking clubs).
• Corporate prices on hotels and travel services.
• MyTime Day Off (an extra non-working day without loss of compensation).

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed