Account Manager

Realityworks PA, US, MA
$100,000 - $150,000Remote

About The Position

Ready to take ownership of a territory and drive meaningful growth? As an Account Manager, you'll be at the forefront of building relationships, uncovering opportunities, and helping customers succeed. This field-based role combines the excitement of winning new business with the satisfaction of growing long-term partnerships, giving you the chance to make a direct impact on both your customers and the company's success. Through strategic territory management, in-person customer engagement, and a strong focus on results, you'll play a key role in driving revenue, expanding market presence, and delivering an exceptional customer experience. Realityworks is located in Eau Claire, WI. This is a remote position, working from a home office. Candidates must reside in one of the following states: Pennsylvania, Massachusetts, Connecticut, Delaware, and Rhode Island. This territory covers the states of Massachusetts, Connecticut, New Jersey, Maine, Maryland, West Virginia, and New York.

Requirements

  • 5+ years of successful field sales experience managing a defined territory
  • Demonstrated ability to develop strong customer relationships and generate new business opportunities
  • Experience managing a sales pipeline and consistently meeting or exceeding sales targets
  • Strong account management, relationship-building, and consultative sales skills
  • Ability to manage a geographic territory and travel regularly to customer sites
  • Valid driver’s license, reliable transportation, and proof of auto insurance

Responsibilities

  • Manages the full sales cycle, including prospecting, relationship development, proposal generation, closing, and post-sale follow-up
  • Identifies and pursues new business opportunities while maintaining and growing existing customer relationships
  • Builds and maintains a strong sales pipeline and accurately forecasts territory performance
  • Develops long-term relationships with customers by understanding their needs and recommending appropriate solutions
  • Converts leads into long-term customer relationships through proactive engagement and consistent follow-up
  • Maintains regular communication with customers via phone, email, virtual meetings, and in-person visits
  • Responds promptly to customer inquiries regarding product features, pricing, purchasing options, and technical support
  • Maintains accurate records of sales activities, opportunities, and customer interactions within the CRM system
  • Maintains ongoing post-sale engagement to support long-term customer satisfaction and retention
  • Participates in sales meetings, product training, and professional development activities
  • Collaborates with internal teams to ensure successful customer outcomes
  • Travels within the assigned territory to meet with customers and attend industry events, conferences, and tradeshows

Benefits

  • Employee Stock Ownership Plan (ESOP): 100% company-funded and designed to grow in value as we succeed together
  • Health, Dental, and Life Insurance: Comprehensive coverage to support your well-being
  • 401(k) Retirement Plan: With company match up to 6%
  • Generous Paid Time Off: Over 20 days annually, plus 10 paid holidays
  • Wellness Incentives: Gym reimbursement and healthy living rewards
  • Family-Friendly Benefits: Paid maternity, paternity, and adoption leave
  • Flexible Spending Accounts: Including dependent care coverage
  • Disability Coverage: Long-term and short-term
  • Education Support: Tuition assistance for continued learning
  • Community Engagement: Paid volunteer time and donation matching
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