Account Manager

Yes Energy

12d•Remote

About The Position

RTO Insider—now part of Yes Energy—is the premier intelligence source for professionals who need to understand the fast‑moving world of RTO/ISO markets. Our journalism, data, and analysis shape decisions across utilities, developers, regulators, investors, and the broader power sector. The RTO Insider business unit has three core products: RTO Insider, ERO Insider, and NetZero Insider. Each is available via an annual subscription. We are seeking a high‑performing Account Manager to drive subscription growth, renewals, and expansion across a portfolio of influential energy‑sector organizations. If you thrive in a fast‑paced environment, love building relationships, and understand the value of premium market intelligence, this role is for you.

Requirements

3–5+ years of experience in account management, renewals, customer success, or subscription sales—preferably in B2B media, SaaS, or information services.
A track record of exceeding renewal and expansion targets.
Strong understanding of the energy industry, especially RTO/ISO markets, policy, or power‑sector stakeholders (or the ability to learn quickly).
Exceptional communication and relationship‑building skills, including comfort engaging with C‑suite leaders, analysts, and policy experts.
Excellent written communication skills are required.
Strong organizational skills and a proactive, ownership‑driven mindset.
Experience with Salesforce or similar CRM platforms and strong office/sales technology proficiency.
Ability to travel occasionally for conferences, client meetings, and industry events.

Responsibilities

Manage and grow a book of business across assigned account categories.
Build deep relationships with analysts, executives, and decision‑makers who rely on RTO Insider’s reporting and Yes Energy’s market intelligence.
Lead renewal cycles with a proactive, strategic approach.
Identify upsell and cross‑sell opportunities across RTO Insider and Yes Energy’s broader product suite.
Increase account penetration by understanding client workflows, information needs, and organizational structures.
Serve as the primary point of contact for onboarding, training, and ongoing engagement.
Partner with the larger RTO Insider team to ensure subscribers maximize the value of their access.
Gather feedback and communicate customer insights to internal teams.
Collaborate with the New Logo Acquisition team to transition new subscribers into long‑term, high‑value relationships.
Participate in targeted outreach campaigns and industry events to strengthen RTO Insider’s presence.
Maintain accurate CRM records (Salesforce) for forecasting, renewals, and account health.
Track engagement metrics and develop account plans to ensure retention and growth.