2026 Graduate - Account Manager (MWIS) UK

Water Technologies

1d•Remote

About The Position

VEOLIA GRADUATE PROGRAM 2026 Account Manager Location : UK remote with some elements of travel Required : Degree in Business Management, Salary: £29000 per annum plus benefits Veolia are ready to launch our Graduate Recruitment Campaign for 2026! You will join us between July and October 2026 and complete our 1-year fully immersive graduate programme. This structured development journey leads to exciting long-term career opportunities across our global operations. This is a permanent position from day one, demonstrating our unwavering commitment to our graduates' long-term success and development. We believe in investing in our future leaders by offering permanent contracts rather than fixed-term positions, providing our graduates with job security and peace of mind from the start. This approach allows you to fully focus on your development and career growth. At the end of the 12-month graduate program, we conduct comprehensive career conversations with each graduate to explore their strengths, interests, and aspirations. This discussion helps determine the most suitable career path within our company. Our commitment to permanent employment reflects our confidence in our graduate program and our dedication to nurturing long-term talent. It also demonstrates our strong track record of graduate retention and career progression within Veolia. We pride ourselves on our positive and inclusive culture that emphasises equality and collaboration rather than focusing on hierarchy. At Veolia, our employees' diverse perspectives are encouraged and valued. Joining us means you will participate in our thriving DEI communities and related initiatives. Veolia has a meaningful purpose where you'll be part of something bigger than just a job; you'll be part of a network driving ecological transformation and making a meaningful impact on society and the environment through our work. Our Graduate Program is our commitment to developing talented employees through: Structured training on both essential and technical skills Networking opportunities A dedicated support network of a Program Leader, Line Manager, Mentor, Coach, and HR Manager Experiential learning, delivered on a monthly basis Four times in-person workshops at key locations at our operations across Europe A Sustainability Challenge to develop your entrepreneurial skills Regular reviews with your support network - and a great chance for feedback About the Role As a Graduate MWIS Account Manager, you will manage and develop service accounts across the UK, building strong customer relationships and driving growth within a dynamic, solutions-focused environment. You will analyse service trends, improve engagement, and identify opportunities to enhance service contracts. Collaborating with internal teams, you will ensure high service standards and support contract management and issue resolution. You may also represent the company at industry events to promote our products and services and stay informed on the latest market developments. This role requires a proactive, data-driven approach to account management, ensuring customers receive the highest level of service while supporting the company's long-term growth objectives. Day-to-Day Duties and Learnings: Understand client needs, market trends, and business goals to drive growth Build and maintain relationships with key decision-makers in clinical organisations Lead solution development, coordinating company resources to meet client needs Manage client revenue and margins to achieve growth targets Plan mutual objectives and milestones with clients, conducting quarterly reviews Ensure client satisfaction by coordinating internal support and resolving issues Oversee contract renewals, price adjustments, and post-sale follow-ups Analyse data to identify service trends and improvement opportunities Track retention, sales forecasting, and growth opportunities Maintain CRM records and provide monthly reports on client activities and forecasts

Requirements

Degree (2:1 or above) in a relevant discipline, or demonstrable experience in a service or client-facing environment.
Fluent in English.
Full UK Driving Licence.
Willingness to travel.
Excellent communication and interpersonal skills, with the confidence to engage stakeholders at all levels.
Strong analytical mindset with the ability to interpret data and use it to inform decisions.

Nice To Haves

A keen interest or experience in account management, business development, or a related commercial field.
Strong PC skills, with learning capability for use of CRM software, pipeline management, sales reporting, and Microsoft Office.
An understanding of sales cycles and commercial/financial principles.
Ambition to develop skills in sales forecasting, goal-setting, and business planning.

Responsibilities

Manage and develop service accounts across the UK.
Build strong customer relationships.
Drive growth within a dynamic, solutions-focused environment.
Analyze service trends.
Improve engagement.
Identify opportunities to enhance service contracts.
Collaborate with internal teams to ensure high service standards.
Support contract management and issue resolution.
Represent the company at industry events to promote products and services.
Stay informed on the latest market developments.
Understand client needs, market trends, and business goals to drive growth.
Build and maintain relationships with key decision-makers in clinical organizations.
Lead solution development, coordinating company resources to meet client needs.
Manage client revenue and margins to achieve growth targets.
Plan mutual objectives and milestones with clients, conducting quarterly reviews.
Ensure client satisfaction by coordinating internal support and resolving issues.
Oversee contract renewals, price adjustments, and post-sale follow-ups.
Analyze data to identify service trends and improvement opportunities.
Track retention, sales forecasting, and growth opportunities.
Maintain CRM records and provide monthly reports on client activities and forecasts.