Account Manager

SysAid Technologies • Toronto, ON

20d

About The Position

SysAid, a pioneering SaaS company in Enterprise Service Management, is celebrated for innovation and industry leadership. Featured in Gartner's ITSM Magic Quadrant and honored with AWS's Rising ISV Star Award, we serve 4,000+ clients spanning 140 countries, impacting over 9 million daily users. Our commitment Revolutionizing Enterprise Service Management with Generative AI. We seek a proactive and relationship-driven Account Executive responsible for spearheading growth initiatives within our SMB client network. Your main duties will include identifying expansion opportunities, nurturing existing relationships, and leveraging these connections to broaden your network, driving account growth.

Requirements

• 3+ years of quota-carrying SaaS/B2B software sales experience.
• Experience managing the sales cycle from business champion to C-Level.
• Self-motivated, resilient, and a collaborative mindset.
• A strong sales presence on the phone and remote web sessions (Demo) and great presentation skills.
• Ability to multitask, prioritize, and manage time effectively.
• Excel in a high-paced setting while managing a diverse customer base efficiently.

Nice To Haves

• 1+ years experience in AI sales (desirable).

Responsibilities

• Cultivate relationships with existing SMB clients and innovatively enhance expansion performance through creative strategies.
• Create and deliver compelling product and service presentations to existing customers to drive growth.
• Identify growth opportunities, engage with existing customers, deliver presentations, and drive closure on business opportunities.
• Demonstrate proficiency in technical problem-solving and possess strong technical adaptability skills.
• Follow-up on marketing & CSM generated leads to build the expansion sales pipeline.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed