ACCOUNT MANAGER

Wolter, Inc.•Garner, NC

About The Position

The Account Manager performs field promotional work to sell and develop new business while maintaining existing business. The role demonstrates products, initiates proposals, analyzes customer applications, and recommends equipment and services suited to customer environments. The position is responsible for maintaining and growing market share in the assigned sales territory, meeting and exceeding sales goals, and generating profits. The Account Manager partners with inside staff, field technicians, and management to provide thorough sales coverage and customer satisfaction, and is expected to pursue ongoing product education.

Requirements

  • Associate’s degree in Sales or Marketing, or equivalent experience of at least four years in the same or a similar industrial environment.
  • At least four years of field sales experience in an industrial environment.
  • Fluency in material handling terminology.
  • Demonstrated ability to develop solid business relationships.
  • Demonstrated ability to sell profitably and meet goals.
  • Ability to organize and manage multiple priorities.
  • Ability to plan ahead over a one-year time span.
  • Excellent interpersonal, presentation, and communication skills.
  • Expert knowledge of industrial powered equipment and the industry.
  • Strong computer proficiency.
  • Commitment to the company vision and mission.
  • Valid driver’s license and good driving record.

Nice To Haves

  • Professional sales certification, such as CAMH.
  • Experience in all aspects of the company’s business.
  • Awareness of lean business principles.

Responsibilities

  • Call on and visit businesses in the assigned territory routinely, including making cold calls; develop customer relationships and coordinate with other field sales representatives.
  • Promote assigned products, initiate proposals, and close business in coordination with inside support staff.
  • Arrange equipment demonstrations and be present with the customer when equipment arrives.
  • Maintain current customer information in the company database and record sales calls and mileage.
  • Stay informed and trained on products and new equipment from represented manufacturers, attending available training schools.
  • Submit monthly forecasts and lost order reports to the sales manager.
  • Entertain customers as appropriate and be available outside normal business hours.
  • Attend trade shows as required.
  • Assist in resolving customer problems.
  • Identify leads for products or services handled by other sales representatives or divisions and refer them accordingly.
  • Partner with inside staff and area field technicians to support sales coverage and customer satisfaction.
  • Maintain communication with internal sales support, field service technicians, and management.
  • Meet and exceed sales goals.
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