Account Manager - Print Management Division

Business Impact Group•Chanhassen, MN

11h•$60,000•Onsite

About The Position

Business Impact Group, recognized as one of the “100 Best Companies To Work For," is a leading brand management company. Our client list features some of the best and brightest companies in the country—Best Buy, Polaris, Lifetime Fitness, DirectTV, Snap Fitness, Comcast to name a few. Business Impact Group has three major sales divisions within our organization. Each division has dedicated Account Managers focused on just their product/service within their division enabling us to bring the highest service level combined with the most experienced product knowledge in that vertical. This position is in office and requires the candidate to be located near Chanhassen, MN.

Requirements

Possess a BA/BS preferably within marketing or business related field
Minimum of 2-3 years of experience in the print industry.
PC proficiency; experience with Microsoft Office
Have a basic understanding of accounts payable/receivables
Excellent organization and communication skills.
Ability to maintain a consistent, positive attitude.
Desire and ability to multi-task & meet deadlines.
Proficiency in Microsoft Office applications.
Capacity and flexibility to learn new technology.

Nice To Haves

Prior marketing or promotional experience preferred
Prior customer service experience preferred.

Responsibilities

Assist in areas when directed and provide support to assigned book of business by: Internal and external customer sales support.
Assist clients with efficient placement of orders of all types.
Manage customer samples, proofs, mock-ups, etc. when necessary.
Ensure the timely and successful delivery of all orders according to customer needs and objectives.
Effectively communicate project status with client and sales team.
Assist with challenging client requests or issue escalations as needed.
Work with preferred supplier network to come up with creative product ideas and manage orders.
Support business segment with creative product sourcing through vendor network.
Work with sales team on pricing and gross margin on sales.
Assist and coordinate with sales team on print-related processes and projects.
Prepare and maintain detailed daily status reports on all active project requests.
Actively ensure effective and open communication with team members.
Embrace problems and provide efficient solutions.
Maintain ownership of all projects and processes.