About The Position

Account Managers manage overall sales efforts in their assigned territory to maximize sales and profit. They use frequent face-to-face and/or telephone contact and a consultative sales approach to meet customer needs and ensure satisfaction. They identify and pursue high-potential, profitable selling opportunities with existing customers through cross-selling and range-selling, as well as with new leads. They uphold Brenntag’s core values and focus on customer excellence. The role covers customer business development, new customer generation, sales and general administration, and know-how management. Account Managers develop territory growth strategies and sales plans, retain and grow customer business, identify prospective customers and new product opportunities, manage pricing and proposals, maintain CRM records and forecasts, and keep current on products and market developments. The role requires experience with raw ingredient and distribution sales.

Requirements

  • Experience with raw ingredient and distribution sales.
  • Experience in the chemical distribution business, preferably in a sales capacity.
  • Three to five years of previous experience in a sales role.

Nice To Haves

  • Post-secondary education, preferably focused on Business, Science, or an equivalent area.

Responsibilities

  • Meet sales objectives, retain customers, and improve customer satisfaction, including through digital channels.
  • Identify cross-selling and range-selling opportunities with existing customers and engage relevant stakeholders.
  • Set customer growth strategies and targets for the assigned territory and align sales plans with the Sales Manager.
  • Conduct customer visits, prepare for meetings using available tools and reports, coordinate and negotiate proposals, and close them.
  • Manage spot business and rush offers, seeking support from a Commercial Assistant when needed.
  • Coordinate with relevant stakeholders to develop timely customer solutions and maximize value, including on pricing matters.
  • Act as the main commercial point of contact for customers in the assigned territory.
  • Conduct market studies by contacting customers to assess interest and demand for potential new products.
  • Use Brenntag Connect to generate and maximize sales.
  • Identify opportunities for sales projects with other departments, such as Product Management.
  • Identify and prioritize prospective customers, contact prospects, and involve relevant stakeholders to nurture leads.
  • Coordinate with Brenntag Specialties sales staff regarding customers with new Brenntag Essentials business opportunities.
  • Set and maximize prices using value-based pricing and customer segmentation within Product Management guidelines.
  • Maintain accurate business-case documentation and customer data in the local CRM system, including visit follow-up and customer projects.
  • Update customer opportunity pipelines and potentials in the CRM system.
  • Complete sales- and revenue-related reporting.
  • Drive commercial and functional excellence based on guidance from the Commercial Excellence Function.
  • Provide Product Management with regular customer product-demand forecasts to help optimize projected demand requirements.
  • Maintain current product knowledge through activities such as training.
  • Keep up to date on product portfolio and market changes, as well as feedstock and upstream developments affecting product prices.

Benefits

  • Paid parental leave
  • Education assistance program
  • Employee assistance program
  • Various healthcare plan options
  • 401(k)
  • Individual development, on-the-job training, and development programs
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