Account Manager - Great Lakes region
About The Position
Ascend Learning’s Nursing Category is seeking an Account Manager for ATI to manage and support client needs in the Great Lakes region, specifically the Ohio territory. The role develops sales strategies and closes business to achieve sales quotas and goals, while managing a large client base through account expansion, upselling, problem solving, risk identification, and relationship retention. The position is remote for someone living in the Great Lakes region and averages three field travel days per week in Ohio. The Account Manager works with clients and internal teams to understand objectives and requirements, build strategic road maps, map client stakeholders, manage the sales pipeline, and identify opportunities for account growth. The role also negotiates and finalizes deals, provides customer guidance, supports implementation planning, and reports on sales activity, forecasts, and market dynamics to management. The current full-time, annualized base pay hiring range is $73,100–$104,500. Individual compensation depends on factors such as relevant experience, qualifications, business needs, and local market factors. Most regular, full-time employees are eligible to participate in an Ascend incentive bonus or sales plan.
Requirements
- Bachelor’s degree.
- At least 3 years of sales account management experience in outside sales.
- Strong negotiation skills, including the ability to understand both parties’ needs and interests and find mutually beneficial solutions.
- Strong written communication skills for sales documentation.
- Ability to build trust and maintain regular contact to identify upsell and cross-sell opportunities.
- Strong analytical abilities for interpreting sales data, identifying trends, and making strategic decisions.
- Average of 3 field travel days per week.
Responsibilities
- Present, sell, and close business while addressing client objectives and pain points; collaborate with internal teams to meet client requirements and resolve issues.
- Build strategic road maps that drive positive outcomes and solutions for client needs.
- Map client stakeholders, including champions, users, technical staff, and decision-makers.
- Actively manage and nurture the sales pipeline through timely follow-ups and progress tracking.
- Maintain and grow client relationships; manage retention through account reviews and utilization reporting; identify upsell and cross-sell opportunities.
- Negotiate and finalize deals, provide customer guidance, and develop growth strategies based on market insights.
- Collaborate with customers, provide guidance, and collect implementation details.
- Develop and report sales activity, forecasts, and market dynamics to management.
- Conduct strategic reviews to align solutions with clients and stay informed on industry trends to identify new business opportunities.
- Use market knowledge and client insights for territory management, pipeline opportunities, and cross-sell opportunity referrals where applicable.
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Company-paid life insurance
- 401(k) with company match
- Paid time off
- Parental leave
- Employee assistance program
- Wellness programs, including Headspace and Airvet
- Charitable matching program
- Most regular, full-time employees are eligible to participate in an incentive bonus or sales plan
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
