Account Manager

CONA Services•Centralia, IL

29d•$47,800 - $56,763

About The Position

The Account Manager sells and orders products for customer accounts and serves as the frontline liaison responsible for customer satisfaction. The role rotates company products by date in the market and in inventory, and supports the merchandising team by keeping products stocked and available onsite. This is a field-based position serving Mount Vernon and the surrounding area, with work scheduled Monday through Friday and some holidays as customer demands require.

Requirements

High school diploma or GED.
At least two years of work experience.
Basic computer application and technology skills.
Valid driver's license, current vehicle liability insurance, and a driving record that meets policy guidelines, including no major violations within the last three years.
Use a personal vehicle during work hours; proof of insurance covering business use is required at hire.
Willingness to work a flexible schedule and some holidays to meet customer demands.

Nice To Haves

Bachelor's degree.
Customer service experience in a retail environment or experience in a sales position with accountability for sales targets.

Responsibilities

Order products at accounts along an assigned sales route by determining customer needs and processing appropriate orders.
Use technology for order processing, inventory management, and other job-related applications.
Sell and execute big event marketing, pillar programming, innovation, mandated features, and advertising activity to support customer satisfaction and company standards; may sell Customer Marketing Agreements.
Build, change, and remove product displays and point-of-sale materials, ensure proper pricing, clean product space, secure damaged or defective products, and repack products when possible.
Transport, replace, and maintain point-of-sale advertising as appropriate for each account.
Communicate account activities with customers to ensure quality and timely service.
Collaborate with merchandisers and drivers and communicate about account goals, projects, and day-to-day needs.
Follow merchandising and customer service standards and stock and merchandise products in allocated beverage sections, including coolers, racks, and secondary displays.
Maintain end-to-end ownership of accounts through appropriate action and communication.
Rotate company products by date in the market and in inventory.