Account Manager

Meridian Title Corporation • Saint Joseph, MI

2d

About The Position

Meridian Title is seeking an energetic and dedicated Account Manager based in St. Joseph, Michigan. The role drives revenue growth by managing a portfolio of customer relationships and developing new business opportunities. It focuses on protecting and growing key accounts, leading consultative sales conversations that communicate Meridian Title’s differentiated value, building a strong pipeline, increasing market share, and delivering a high-quality customer experience. The Account Manager serves as a market expert in assigned territories and uses Meridian Title’s processes, technology, and service standards.

The position combines prospecting and account growth with accurate order submission and coordination across operations, processing, and closing teams. It also involves customer and partner education, community and industry representation, and staying informed about developments affecting customers and transactions. A baseline monthly performance standard is 20 closed (paid) orders and $30,000 in revenue; annual sales goals may be adjusted based on market conditions and business needs.

Requirements

• At least 2 years of sales experience involving direct client interaction.
• Ability to challenge customer thinking, reframe problems, and drive action through relevant, value-based insights.
• Ability to connect messaging and solutions to client priorities and deliver clear, compelling, results-driven conversations.
• Ability to manage the full sales process from prospecting to close, maintaining momentum and aligning next steps to drive decisions.
• Strong self-awareness and professionalism; communicates intentionally and remains effective under pressure.
• Adaptability and resilience in a fast-paced environment; embraces change, collaborates effectively, and maintains a growth-oriented, results-focused mindset.
• Strong local market knowledge.
• Proficiency in Microsoft Office 365, including Word, Excel, Outlook, and PowerPoint.
• Basic understanding and use of social media platforms, including Facebook, Instagram, and LinkedIn.
• Valid driver’s license, reliable transportation, and current auto insurance in good standing.
• Active state notary and title insurance license, as required by state, or willingness to obtain.

Nice To Haves

• Some college or an associate’s degree.
• Experience in the real estate industry, such as title and escrow, mortgage, builder/developer sales, property and casualty insurance, or home warranty.
• Experience delivering presentations and public speaking.

Responsibilities

• Prospect new customers and generate business opportunities.
• Increase Meridian Title’s market share within assigned accounts.
• Prospect and follow up consistently to build a strong, active pipeline.
• Meet or exceed individual performance metrics and execute sales activity benchmarks consistently.
• Build strong customer and internal relationships through attentiveness, expertise, empathy, resourcefulness, and value.
• Retain at-risk relationships through timely intervention and effective objection handling.
• Meet the baseline monthly performance standard of 20 closed (paid) orders and $30,000 in revenue; work toward annual sales goals that may be adjusted based on market conditions and business needs.
• Submit accurate and complete title orders promptly, following established workflows and processes.
• Partner with operations, processing, and closing teams to support transactions from open to close.
• Maintain visibility into file progress and proactively communicate with customers to improve the closing experience.
• Deliver presentations, training sessions, and educational content to customers and partners on industry updates, regulatory changes, and Meridian Title’s products, services, and processes.
• Represent Meridian Title through community involvement, industry events, and strategic networking.
• Stay current on market trends, regulatory updates, and industry developments affecting customers and transactions.

Benefits

• Healthcare coverage, including medical, prescription drug, dental, and vision.
• 401(k) savings plan.
• Paid Time Off (PTO).
• Paid holidays.
• Basic life insurance and AD&D insurance.
• Paid medical leave.
• Paid parental leave.
• Voluntary benefits, including accident, hospital indemnity, critical illness, and long-term and short-term disability.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed