Account Manager

NoramcoMontreal, QC
Onsite

About The Position

This role is for an Account Manager with a daytime schedule, Monday to Friday. The position involves working with a known customer base and offering reliable, high-quality products. There is an opportunity for advancement within the company. The company is a major player involved in the energy transformation in Canada, offering a dynamic work environment that promotes autonomy and decision-making. They have a strong national network providing real growth opportunities and a culture that values rewarding accomplishments through annual profit-sharing in addition to competitive compensation.

Requirements

  • Experience in B2B sales.
  • A "people" person who puts customer satisfaction at the centre of every decision.
  • Reliable, resourceful and committed.
  • Very resilient and good at finding solutions.

Responsibilities

  • Manage and prioritize customer requests coming through various channels (email, phone and online sales).
  • Respond to customer needs and find appropriate solutions, based on the circumstances.
  • Follow up as necessary and promptly inform key personnel of customer feedback (prices, products, service, etc.).
  • Maximize sales to customers; suggest alternative and complementary products.
  • Engage with customers in face to face meetings.
  • Maintain skills and knowledge of product lines and systems used.
  • May be required to negotiate special prices and terms with customers.

Benefits

  • Annual profit-sharing
  • Competitive compensation
  • Flexible group insurance plan
  • Free health resources available 24/7: Telemedicine and Employee Assistance Program (EAP)
  • Group RRSP with employer contribution and TFSA
  • Postsecondary Scholarship Program for employee's children
  • Charging terminals available at facilities
  • Years of Service Recognition Program
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