Account Manager

R.E. Mason • Charlotte, NC

8d • Hybrid

About The Position

We are seeking a dynamic Sales Professional to join our team, focusing on new projects and emerging markets within industrial manufacturing and automation. This role is ideal for an individual with drive and strong understanding of the complexities around new projects development and execution. As a key player of our project pursuits team, you will be responsible for identifying growth opportunities and building relationships across the participating organizations from end users, contractors, resellers, EPCs, and more to best position our solutions to exceed our customer expectations. If you thrive in a fast-paced environment and are eager to make an impact in a rapidly evolving market, we want to hear from you! The Account Manager develops and maintains business relationships with key roles within territory mechanical contractors who are engaged in new project development and execution. The Account Manager understand the customers’ business, identify customer needs and business drivers, be aware of the customers’ organizational dynamics, and develop account strategies to profitably grow a portfolio of products & services designed to help our customers increase the productivity and profitability of their plants.

Requirements

• Strong written and oral communication skills, including presentation skills.
• Works well in both Team and Individual settings.
• Demonstrated ability to interface with and influence with decision makers
• Professionalism
• Rapport/trust building skills.
• Prospecting and opportunity development in selling and services approach.
• Strategic thinker with solid technical skills.
• Interpersonal skills; specifically including engaged listening and acknowledging skills, as well as questioning and discovery skills.
• BS/BA degree required in a discipline that supports a technical knowledge of the business.
• Knowledge of the major industries served by our Company, including mechanical contractors, EPCs and resellers.
• 3-5 years of technical sales experience within our industry or related markets.

Responsibilities

• Build and maintain strong relationships with existing and new potential customers including contractors, resellers and EPCs that participate across the new projects space.
• Leverage the CRM system for a comprehensive view of customer interactions and activities to tailor sales approaches that meet the customer needs.
• Create and implement targeted sales strategies that will grow the new projects and emerging markets business to meet company, team and individual sales goals.
• Stay informed about industry trends, market conditions, and competitor activities to identify new business opportunities and growth areas.
• Partner with the marketing team to develop and conduct marketing campaigns that stimulate new customer engagements and expand existing customer relationships.
• Collaborate with the inside sales and application engineering teams to communicate opportunity scope and requirements for developing comprehensive and competitive customer proposals.
• Lead negotiations to close while ensuring a smooth transition from sales to project execution.
• Work closely across the organization’s departments from sales, marketing, project management, operations and accounting to ensure alignment and support for customer needs.
• Develop sales growth forecasts, maintaining a sales funnel pipeline in the CRM system to enable prioritization and effective follow up of opportunities to achieve annual goals.
• Maintain a thorough knowledge and understanding of all product and service solutions including Valves, Regulators, Instrumentation, Process Equipment, Reliability, and Control Systems.
• Through a balance of virtual and in-person customer engagements, seek to understand and qualify the customer’s needs to present comprehensive solutions to close business.

Benefits

• Participation in the Employee Stock Ownership Program (ESOP)
• Retirement plan, including a Safe Harbor contribution
• Medical / Dental / Vision Insurance
• Employer paid Life Insurance and Long-Term Disability Insurance
• Generous paid leave options that include vacation time, sick leave, personal leave time, R.E. Mason Way Half Day, paid Jury Duty, and paid Bereavement Leave
• Paid Parental Leave
• Paid company holidays
• Career Development Program
• Retirement and Financial Wellness program
• Employee Assistance Program (EAP)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level