Account Manager

Airgas • Lansing, MI

2d

About The Position

The Account Manager builds and sustains high-value partnerships with business and industrial customers in an assigned territory. The role advances sustainable growth by nurturing existing accounts, identifying new opportunities, and helping customers apply Airgas solutions to add value to their operations. The Account Manager serves as a consultative partner and primary customer contact, learning customer needs, coordinating partnership activities, and supporting customer decisions. The role is based in Lansing, Michigan, and involves travel within the assigned territory with minimal overnight stays.

Requirements

• Two to three years of professional sales, commercial, B2B sales, or business development experience.
• Demonstrated success advancing sales and business development goals and surpassing key milestones.
• Ability to use a collaborative sales process to understand customer concerns and identify supportive solutions.
• Proficiency with common email, spreadsheet, word processing, and presentation software.
• Proactive ability to identify client pain points and facilitate technical solutions that create shared value.
• Strong skills in building alignment and navigating agreements to meet customer needs.
• Ability to foster understanding and connect with people from different backgrounds.
• Flexibility to work varied hours to support customers.

Nice To Haves

• Bachelor’s degree in engineering, business administration, marketing, or equivalent.
• Background contributing to growth in industrial, commercial, or educational markets.
• Ability to nurture long-term partnerships and build alignment across complex, multi-level stakeholder groups.
• Familiarity with or strong interest in learning about industrial, specialty, and medical gases.
• Experience developing new market approaches and adaptability in a changing industrial environment.
• Comfort with CRM tools such as Salesforce; SAP experience preferred.

Responsibilities

• Grow the assigned territory by deepening relationships with existing clients and identifying new partnerships.
• Communicate clearly and in an organized manner so plans and projects support customers’ business goals.
• Develop a strategic roadmap for sales milestones and prioritize existing and potential account opportunities through effective planning and time management.
• Identify opportunities within existing accounts to add value and support sustainable business growth.
• Implement account partnership strategies, including regular business reviews for key customers.
• Connect with stakeholders and influencers to understand their needs and support their decision-making.
• Act as a trusted advisor and primary point of contact, building strong client relationships and responding promptly to inquiries and concerns.
• Coordinate information throughout the partnership lifecycle and establish proactive action plans to support healthy margins and growth.
• Learn about new products and the competitive landscape.
• Integrate all product lines into customer accounts while following the company’s customer-centric sales philosophy.

Benefits

• Base pay plus commission.
• Monthly auto allowance and mileage reimbursement.
• Medical, dental, and vision insurance.
• Life, accidental death and dismemberment, and disability insurance.
• Up to 14 weeks of paid childbirth benefits.
• 401(k) plan with company match.
• Tuition assistance and reimbursement.
• Paid holidays, vacation, and sick time.
• Benefits begin after 30 days of employment.
• Employee Assistance Program.
• Pre-tax commuter transportation benefit.
• Parental leave.
• Floating holidays, jury duty leave, and funeral/bereavement leave.
• Discounted college tuition for eligible employees’ dependents.
• Airgas Scholarship Program for dependent children.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed