Part-Time Account Manager (Contract)

Acrisure•New York City, NY

3d•Onsite

About The Position

Acrisure is seeking a Personal Lines Account Manager to support its growing Client Service Center. The role manages a book of personal insurance clients, focusing on retention, renewals, and growth through consultative service and cross-selling. The Account Manager builds strong client relationships, manages policy servicing, and supports clients with coverage strategy and solutions. The position requires an on-site presence to support collaboration, team leadership, and cross-functional partnership. Acrisure is a global fintech company offering solutions across insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services, and more. It employs over 19,000 colleagues in more than 20 countries.

Requirements

Active P&C license.
Strong communication, interpersonal, and organizational skills, with the ability to manage multiple accounts and systems.
Ability to work in a fast-paced environment in collaboration with other team members.
High school diploma or equivalent.
At least 2 years of experience in personal lines and/or account management.

Nice To Haves

Proficiency with Applied Epic or a similar agency management system is strongly preferred.
Bachelor's degree preferred.

Responsibilities

Serve as the primary contact for assigned clients.
Manage renewals, policy changes, and day-to-day account servicing.
Provide consultative recommendations and tailored insurance solutions.
Identify cross-sell and account rounding opportunities.
Support retention and client satisfaction goals through proactive engagement.
Partner with internal teams and leadership to resolve client issues and improve service delivery.
Promote adoption of digital tools and resources where appropriate.
Deliver high-quality service and support client business needs.
Complete additional projects or duties as assigned.