Account Manager - AZ

Distro•Chandler, AZ

9h•Onsite

About The Position

Vensure Employer Solutions is a leading HR technology and service provider, offering a comprehensive suite of solutions including HR/HCM technology, managed services, and global business process outsourcing (BPO). We support over 95,000 businesses and process more than $135 billion in annual payroll. Headquartered in Chandler, Arizona, we are dedicated to helping businesses streamline operations and achieve growth through customized strategies that benefit both employers and employees. This role is based in our office in Chandler, Arizona.

Requirements

Integrity and credibility.
Ability to work both independently and in a team.
Discretion in presentations, correspondence, and communication.
Intermediate or higher skills in Microsoft Office and Adobe.
Strong communication and interpersonal skills.
Organizational skills with ability to multi-task and prioritize.
Knowledge of employee benefits, compliance, and payroll.
Ability to read and interpret client documents, insurance, and governmental regulations.
Ability to respond effectively to sensitive inquiries and complaints.
Problem-solving skills including data collection and drawing valid conclusions.
Health and Life Insurance License mandatory.

Nice To Haves

2-5 years or equivalent combination of experience, skills, or education preferred.
Bachelor's degree preferred.

Responsibilities

Coordinate and conduct implementation for new and renewing clients.
Coordinate strategy meetings and document collection with Business Consultant and Benefit Sales Consultant.
Market, analyze, and negotiate benefits and rates for all coverages.
Request renewals from carriers and conduct pre-renewal and renewal meetings.
Negotiate renewals with carriers; quote open market when necessary.
Deliver final renewal to clients; finalize benefit selections.
Obtain applications and monitor benefit administration portals.
Ensure timely submissions (minimum 15 days prior to effective date).
Perform first bill audits and host client meetings to review open enrollment outcomes.
Build relationships with key contacts to ensure customer retention and satisfaction.
Deliver high levels of service to all clients including 24-hour response times on requests.
Educate employees and key contacts on benefits.
Ensure client compliance with benefits, contributions, and filings including COBRA, ACA, and Medicare.