Third Party Manufacturing, Account Manager, External Manufacturing Medical Devise
About The Position
The Account Manager provides a focal point for existing and new products manufactured for AbbVie under contract by Third-Party Manufacturers (TPMs), or for products AbbVie manufactures under contract for Third-Party Customers (TPCs). The role may support pharmaceutical products, combination products, and medical devices. It serves as the primary interface between customers or manufacturers and AbbVie support functions, establishing effective working relationships with third parties and teams across Legal, MTS, R&D, Materials Management & Logistics, Marketing & BD, QA, Regulatory, MNO, AbbVie manufacturing plants, and Program Management. The role ensures appropriate supply of materials and management of commitments set out in applicable contracts. The Account Manager provides leadership for assigned accounts, covering compliance, regulatory updates, capacity planning, cost reductions and control, delivery performance, and contract management. With input from the manager, the role negotiates contract extensions and new contracts.
Requirements
- Bachelor’s degree in Science, Engineering, Operations, Business, or a related field, or equivalent experience.
- 5–8 years of experience in a combination of Manufacturing, Program Management, Materials Management, Logistics, QA, Marketing, Business Development, or Engineering.
- Demonstrated success in financial analysis, negotiations, and project management.
- Excellent program management, presentation, oral, and written communication skills.
- Team-oriented approach and ability to understand operational and logistical issues.
- Ability to manage multiple accounts simultaneously.
- Understanding of regulatory and compliance requirements related to manufacturing and contracts.
Nice To Haves
- Experience supporting combination products and/or medical devices; medical device experience is particularly valued.
Responsibilities
- Serve as the primary contact between AbbVie and Third-Party Customers or Third-Party Manufacturers, travel to their sites, and build productive working relationships while understanding TPM capabilities and customer needs.
- Serve as the primary AbbVie interface with executive management at TPMs and TPCs.
- Ensure both parties fulfill contract commitments and resolve issues when commitments are not met, engaging appropriate AbbVie resources as needed.
- Assess TPM capacity against long-range plan forecasts and communicate concerns that could affect strategic objectives.
- Identify opportunities to in-source or out-source products to maximize benefit to AbbVie and to consolidate work among TPMs.
- Work with relevant AbbVie functions to negotiate new and extended contracts; establish performance metrics in contract terms and ensure contracts align with strategic business objectives.
- Maintain third-party contract information in applicable contract manufacturing databases, track key dates and milestones, and ensure they are met or executed.
- Identify TPMs for new and existing products and support product launches and transfers, including pharmaceutical products, combination products, and medical devices.
- Provide key forecasting information to TPMs and ensure launch plans can be met.
- Develop and maintain a TPM Capability and Due Diligence Database.
- Maintain worldwide expertise on TPM technology, performance, benefits, limitations, and capacity, including capabilities relevant to combination products and medical devices.
Benefits
- Paid time off, including vacation, holidays, and sick time.
- Medical, dental, and vision insurance for eligible employees.
- 401(k) for eligible employees.
- Eligibility to participate in long-term incentive programs.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
