Account Manager
About The Position
The Account Manager develops and expands customer relationships, identifies new business opportunities, and aligns Ricoh solutions with customers’ strategic goals. The role works closely with decision-makers and influencers to understand customer environments, identify business challenges, and recommend solutions that deliver measurable value. Success requires business development skills, consultative selling abilities, and confidence presenting solutions that help customers transform their digital workplace. The position offers the opportunity to help customers solve complex business challenges while driving growth and expanding Ricoh’s presence within strategic accounts. Travel is approximately 20%, including occasional overnight travel. The listed responsibilities and working conditions describe the general nature of the role and are not exhaustive.
Requirements
- Bachelor's degree or equivalent experience.
- At least 3 years of business development, sales, or account management experience.
- Strong communication, presentation, and relationship-building skills.
- Ability to analyze customer needs and manage multiple accounts effectively.
- Foundational understanding of business and financial concepts.
- Strong consultative selling and business development skills.
- Ability to influence and build credibility with customers and internal partners.
- Strategic thinking and problem-solving capabilities.
- Learning agility and a growth mindset.
- A customer-first approach focused on delivering measurable results.
Nice To Haves
- Experience within IT, software services, or technology-related environments.
Responsibilities
- Drive new business development and expand existing customer relationships.
- Identify opportunities within assigned accounts to increase market share.
- Understand customer business needs and challenges through research and consultative conversations.
- Position Ricoh solutions by connecting customer objectives with business outcomes.
- Deliver compelling presentations and business recommendations both virtually and in person.
- Build trusted relationships with key decision-makers and stakeholders.
- Collaborate across teams to develop and implement customer-focused solutions.
- Maintain strong knowledge of Ricoh products, services, and industry trends.
Benefits
- Commission eligible
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
