Account Manager

STERIS Instrument Management Services, Inc. • San Francisco, CA

2d • Onsite

About The Position

As an IMS Account Manager at STERIS, you will manage sales and build customer relationships by prospecting for new revenue opportunities within an assigned territory and managing existing accounts for maximum profitability. You will work to achieve sales profitability, growth, and account penetration for the Instrument Management Services (IMS) portfolio. This is a field-based sales role covering the San Francisco, California territory.

Requirements

• Bachelor’s degree.
• At least 3 years of successful sales experience, including a proven record of achieving sales goals.
• Ability to comply with hospital and customer credentialing requirements.

Nice To Haves

• Experience selling medical devices, services, or B2B products.
• Industry certifications such as IAHCSMM, AORN, CCSVP, and/or SGNA.

Responsibilities

• Use effective discovery questions to understand customers’ needs, value drivers, and challenges in obtaining business results.
• Explain STERIS IMS solutions in a way that differentiates the services from competitors.
• Develop and implement an annual territory plan to drive pipeline and revenue targets.
• Manage the territory and plan sales activities using time management and prioritization skills.
• Identify and pursue new business opportunities; close deals independently or involve appropriate resources to maximize the chances of winning business.
• Present quarterly or annual account reviews to each customer.
• Update the STERIS IMS CRM system to document customer information, sales activities, purchase orders, and other relevant details.
• Plan and conduct customer education, including in-service sessions, preventive maintenance inspections, and inventories.
• Resolve customer service issues by partnering with the appropriate business representative.

Benefits

• Base salary plus incentive compensation program.
• Vehicle reimbursement plan, including a monthly stipend and mileage reimbursement.
• Cell phone and technology stipend.
• Robust sales training program.
• Flexible time off and 9 corporate holidays per year.
• Healthcare, dental, and vision benefits.
• Healthcare and dependent flexible spending accounts.
• Long- and short-term disability coverage.
• 401(k) with company match.
• Parental leave.
• Tuition reimbursement program.
• Additional add-on benefits and discounts.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level