Account Manager

Presidio•Charlotte, NC

About The Position

The Presidio Account Manager is a technology sales professional responsible for engaging customers and technology partners to drive business growth. The role focuses on strengthening and expanding relationships with existing clients, prospecting for new business, and managing accounts efficiently to support smooth delivery of solutions and strong account practices. The Account Manager develops and executes account plans aligned with sales targets and customer objectives, works with internal teams and technology partners, and uses forecasting and account-health analysis to support revenue growth.

Requirements

Bachelor's degree or relevant work or military experience.
3–5 years of sales experience in the technology industry.
Experience working with technology partners and leveraging those relationships to drive joint sales opportunities.
Proven record of meeting or exceeding sales targets, with a focus on customer retention and new business development.
Strong operational skills, including the ability to manage multiple accounts efficiently and track forecasting and account health.

Nice To Haves

Bachelor’s degree in business, sales, or a related field.
Excellent communication and interpersonal skills, with the ability to build relationships at all levels of customer organizations.
High motivation, a results-driven approach, and a passion for building relationships and delivering customer success.
Ability to work independently and collaboratively as part of a team.
Problem-solving mindset focused on tailored solutions to customer challenges.
Demonstrated ability to overcome obstacles, achieve sales goals, and communicate ideas clearly and concisely in a variety of settings.

Responsibilities

Develop and strengthen relationships with existing customers, support customer satisfaction, and identify upsell and cross-sell opportunities.
Identify and engage prospective customers in target industries, develop leads, and convert prospects into long-term clients.
Develop and execute account plans aligned with sales targets and customer business objectives.
Collaborate with internal teams to leverage resources and technology solutions.
Maintain operational understanding of accounts and help ensure seamless delivery of services and solutions.
Track performance metrics, forecast revenue, and analyze account health.
Build and maintain relationships with technology partners, including AWS, Microsoft, and Cisco, to develop joint go-to-market strategies and deliver customer value.
Meet or exceed assigned revenue targets and customer engagement goals through proactive relationship management and consultative selling.
Provide an in-depth customer technology roadmap and collaborate with an inside Account Manager to identify sales opportunities.
Develop partnerships with Vendor Field Sales Representatives and optimize joint selling opportunities within the territory.
Use monthly forecasting and pipeline management to manage sales growth.