Account Manager

CREATIVE SIGN DESIGNS LLC•Tampa, FL
•$40,000 - $80,000

About The Position

The Account Manager manages and expands relationships with key national and regional accounts in the durable goods manufacturing industry. The role drives new business development while maintaining and growing existing customer accounts to achieve sales targets and company objectives. As the primary liaison between the company and its large accounts, the Account Manager ensures customer satisfaction and aligns product offerings with client needs. The position contributes to revenue growth and market presence by developing strategic accounts, using inside sales techniques, navigating complex sales cycles, fostering long-term partnerships, and identifying opportunities within assigned territories.

Requirements

  • Bachelor’s degree in Business, Marketing, or a related field.
  • At least 3 years of experience in account management or sales within the durable goods manufacturing industry.
  • Proven track record managing large and key accounts with measurable sales growth.
  • Strong knowledge of inside sales processes and customer account development.
  • Excellent communication, negotiation, and interpersonal skills.

Nice To Haves

  • Experience working with national and regional sales teams in a manufacturing environment.
  • Familiarity with CRM software and sales analytics tools.
  • Demonstrated success in new business development and expanding customer accounts.
  • Advanced degree or professional certification in sales or account management.
  • Ability to travel as needed to meet with clients and attend industry events.

Responsibilities

  • Manage and develop relationships with large and key accounts to maximize sales and customer retention.
  • Identify and pursue new business opportunities within national and regional accounts to expand the customer base.
  • Collaborate with sales, marketing, product development, and other cross-functional teams to tailor solutions to client needs.
  • Prepare and deliver presentations, proposals, and sales forecasts to clients and internal stakeholders.
  • Monitor market trends and competitor activities to adjust account strategies and maintain a competitive edge.
  • Negotiate contracts and pricing agreements to achieve mutually beneficial outcomes.
  • Maintain accurate records of account activity and the sales pipeline using CRM tools.
  • Provide customer service and promptly resolve issues or concerns to maintain client satisfaction.
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