Account Manager

Sandvik•Quebec, QC

9d•Hybrid

About The Position

Sandvik Mining is seeking an Account Manager to be responsible for the promotion, sales and support of Sandvik Mining (SMR) product line offered to obtain maximum revenue, profitability and market share in an assigned territory. A key aspect of the responsibility is building long-term customer relationships through a detailed understanding of the customer’s business.

Requirements

Degree (or two-year college diploma) in Business or Marketing or Technical Diploma within Engineering, etc. or equivalent demonstrated technical knowledge/expertise.
Ability to work as part of an integrated, broad team.
Flexible, self-motivated with demonstrated initiative.
Ability to develop knowledge of customer business processes and dealer management support services.
Excellent customer relations and active listening skills.
Highly developed time management and organizational skills.
Highly developed interpersonal skills.
Ability to conceptualize customer application processes in order to advise on equipment needs.
Computer Literacy using computerized inventory and sales systems.
Excellent written and verbal communication skills.
Valid driver’s license with a safe driving record.
Willingness and ability to travel up to 25% of the time.
Valid Passport.

Nice To Haves

Bilingualism in French and English considered an asset (spoken and written).

Responsibilities

Develops sales opportunities for Sandvik Mining product lines within the defined territory and/or assigned customer accounts.
Assesses customers’ total potential with SMR products.
Performs opportunity analysis by customer and site.
Acts as key contact for account and liaises with appropriate personnel to communicate.
Provides input to product factories to address product offering.
Develops a sales and service plan for designated territory/assigned customers.
May be enlisted to participate in a larger account / sales team.
Maintains accurate customer records as prescribed by the Company.
Assists as required in any physical inventory counts (especially any consignment stocks).
Responsible for achievement of budgeted revenue and GP.
Responsible to work with assigned customers to maintain (days sales outstanding – invoicing) within company target.
Ensures customers are in compliance with SMR terms and conditions of sale.
Ensures that all activities are carried out in accordance with Company Values and current Company Policies and Procedures.
Takes responsibility for personal development and enhancement of skills.
Proactively ensures community involvement within the area of responsibility.
Complies with SMR safety policies and applicable government, customer or industry regulations or requirements.
Identifies and reports any unsafe work habits.
Strives to find safer ways for customers to work with Sandvik’s products.
Ensures team reports are working in a safe manner and following Company Policies and Guidelines.