Account Manager

AWP Safety•Salt Lake City, UT
•$75,000 - $85,000

About The Position

The Account Manager represents AWP Safety to prospective and existing accounts in utility, construction, engineering, and event categories within an assigned regional territory. The role maintains existing business while identifying and developing new business through personal and telephone communication. It gathers industry trends and competitive activity to help AWP Safety remain competitive in the traffic control market. The Account Manager develops relationships with decision-makers in current and prospective accounts and participates in account targeting led by the Director of Sales. The position develops and implements profitable territory sales growth plans aligned with company goals, manages and grows the sales pipeline, supports customer retention and satisfaction, negotiates sales contracts and rate adjustments, and maintains sales forecasts and Salesforce account information. The Account Manager works closely with inside sales, Billing, Collections, Accounts Receivable, Regional Operations Management, and Regional Sales Managers to support customer experience and growth, and participates in Quarterly Business Reviews. The role requires travel within the assigned territory 75% of the time and a work week of 45 or more hours, with hours varying according to workload and travel.

Requirements

  • At least 3 years of sales experience with demonstrated customer service acumen.
  • Valid driver's license.
  • Bachelor’s degree in a business-related field or equivalent work experience.
  • Demonstrated track record of successful selling in a B2B environment.
  • Experience with CRM.
  • Availability to work and travel within the assigned territory 75% of the time.
  • Excellent interpersonal, written, presentation, and sales skills.
  • Strong sales instincts and drive; self-motivated, persistent, and focused.
  • Strong project management, organizational, and time management skills.
  • Excellent problem-solving, analytical, and evaluative skills.
  • Ability to handle a 45+ hour work week; hours may vary based on workload and travel.

Responsibilities

  • Develop and implement profitable sales growth plans for the assigned territory, aligned with company goals and objectives.
  • Actively manage the existing opportunity pipeline and focus on creating and growing new opportunities and projects.
  • Build and maintain a robust pipeline of sales opportunities to exceed sales initiatives within the customer and prospect base.
  • Maintain rapport with existing customers and develop strong customer partnerships as new opportunities are identified.
  • Identify key account decision-makers and establish professional relationships.
  • Follow up with customers to ensure the brand promise is met and operating performance is satisfactory.
  • Collect and communicate industry trends and competitive activity in the assigned territory.
  • Manage internal and external customer relationships; negotiate sales contracts, rate adjustments, and renewals; and maintain the sales forecast and CRM updates.
  • Work with the inside sales team to support an excellent customer experience when providing quotes and other requested information.
  • Identify high-potential prospect accounts and convert them into growth opportunities.
  • Partner with Billing, Collections, and Accounts Receivable on organizational changes, accurate and timely billing, customer experience, resolution, and retention.
  • Work with Regional Operations Management to drive growth and overall customer experience.
  • Align with Regional Sales Managers in support of National Account channel partners.
  • Participate in Quarterly Business Reviews.
  • Develop and maintain Salesforce account information.
  • Perform other duties as assigned.

Benefits

  • Three medical plan options and two dental plan options.
  • Legal and Identity Shield, Accident, and Critical Illness benefits.
  • Company-paid $50,000 basic life insurance.
  • Company-paid long-term disability insurance.
  • Health Savings and Flexible Spending Accounts.
  • 401(k).
  • Paid time off and paid holidays.
  • $75,000 base salary with 50% quarterly bonus potential; compensation is listed as $75,000–$85,000 yearly.
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