Account Manager - Nutraceutical

Omya•Cincinnati, OH

1d•Remote

About The Position

The Account Manager manages the customer interface across the Western US region in the food and nutraceutical industry. The role develops and strengthens relationships with customers, prospective customers, and the sales team to achieve sales goals and support profitable, sustainable business growth in line with organizational objectives. The position executes territory, product-line, and market-segment sales plans; coordinates pricing strategy; monitors account positions and opportunities; and conducts market analysis. It identifies new markets and applications, manages all aspects of customer accounts including complaints, maintains territory lead and opportunity pipelines, and provides market and customer information to support future products. The Account Manager regularly visits customers and prospects, negotiates as directed, provides technical customer assistance as needed, and works with the local sales team while consulting a superior on important decisions. The work location is flexible with company approval, but the position may not be performed remotely from Colorado or Massachusetts. Travel of up to 50% is required, and the employee must be willing and able to travel and work a flexible schedule that may include evenings and overnight stays.

Requirements

Bachelor’s degree in Business, Engineering, or a Science discipline.
At least 5 years of sales, marketing, or other relevant experience in the nutraceuticals and food industry.
Ability to persuade and influence others.
Ability to develop and deliver effective presentations.
Ability to create, compose, and edit professional written materials.
Strong negotiation and customer service skills.
Excellent interpersonal and communication abilities.
Knowledge of advertising and sales promotion techniques.
Good understanding of the industry.
Valid driver’s license.
Ability and willingness to travel up to 50%, including travel that may involve evenings and overnight accommodation, and to work a flexible schedule.

Responsibilities

Execute sales plans for the assigned territory, product line, or market segment, including account recommendations, product sales volumes, pricing, visit planning, account potential analysis, and sales budgeting.
Coordinate pricing strategy in close cooperation with the internal team.
Provide written reports on the status of each account or prospective account in the sales territory and planned actions.
Conduct and coordinate market analysis to support company and principal objectives.
Communicate and prepare regular and ad hoc reports on new business projects and opportunities in the assigned market segment for Sales Managers, the Director of Sales, and Key Account Managers.
Identify and develop new markets through new applications in line with the Sales & Marketing strategy.
Manage all aspects of the account interface, including complaint management.
Manage the leads pipeline in the assigned territory.
Create and follow up on the opportunity pipeline in the assigned territory.
Provide information to support the development of new products and future information resources.
Provide market information as required.
Develop and maintain strong customer relationships, including with key account customers.
Visit customers and prospective customers regularly to develop strong relationships.
Conduct and conclude negotiations with customers as directed.
Provide technical customer assistance as required.
Work with the local sales team and consult a superior on important or critical decisions.
Perform other duties as assigned.