Account Manager

Billion Dollar Boy•New York, NY

23h

About The Position

Account Managers at Billion Dollar Boy own day-to-day campaign delivery, keeping work moving proactively, clients informed, and campaigns on time, within budget, and on brief. They manage multiple projects, understand clients’ businesses, and stay alert to creators, trends, industry developments, and compliance requirements that may affect client work. They contribute social media and creator-marketing expertise to their teams and the wider agency, and ensure creator content aligns with client briefs, BDB’s approach, and performance metrics. The role leads creator marketing program execution, including creator identification and outreach, relationship management, negotiation, contracting, content creation, publication, and reporting. Account Managers serve as a main client contact, build trusted relationships with clients and creators, set expectations, identify risks, and coordinate with internal teams and external agency partners. They manage campaign processes from strategy and ideation through production and reporting, maintain project and financial tracking, and secure necessary client, legal, and internal approvals. They also mentor junior colleagues, support team integration, and keep senior team members informed about campaign status and performance. Billion Dollar Boy is an award-winning, social-first creator agency founded in 2014. Its work and partnerships include brands such as Heineken, Nike, Unilever, PepsiCo, and L’Oréal. The agency uses its proprietary Companion technology and FiveTwoNine creator network to support campaign intelligence and cultural insight. BDB describes its environment as fast-paced, collaborative, and evolving, and emphasizes fairness, transparency, intentional inclusivity, curiosity, ownership, working for tomorrow, and kindness over ego.

Requirements

Experience securing creator rates, deliverables, and contract terms in line with budgets and agency profitability and security.
Ability to review creative work and provide confident feedback on its alignment with client briefs and campaign objectives.
Ability to build strong internal and external relationships and serve as a go-to person across the process.
Curiosity about the industry, technology, consumers, culture, clients, and products.
Ability to provide fresh ideas and stimulus that inform briefs and move work forward.
Ability to set a positive example by seeking opportunities, recognizing potential, and bringing people together.

Responsibilities

Stay informed about social platform functionality, formats, trends, technology, consumers, culture, clients, and products; share relevant knowledge and thought leadership.
Lead creator identification or casting, outreach, relationship management, and recommendations for clients.
Negotiate creator rates, deliverables, and contract terms in collaboration with Account Executives, aligning work with budgets and agency profitability and security.
Conduct influencer due diligence, verify data authenticity, and flag issues and recommendations to clients.
Recruit relevant creators and manage content creation through publication in alignment with campaign briefs and client goals.
Organize influencer agreements and obtain Account Director approval.
Serve as a main client contact, build trusted relationships, manage expectations, and address concerns and risks with solutions and recommendations.
Learn clients’ businesses, commercial performance, competitors, and sectors; meet with clients regularly.
Support productive relationships among internal strategy and creative teams and external agency partners.
Manage the day-to-day running of accounts and drive small-to-midsize campaigns across strategy, creative ideation, creator management, production, and reporting.
Contribute to ideation and strategic conversations, translate client feedback, and brief creative teams accurately.
Set agendas, lead status meetings, and ensure contact reports are accurate and distributed.
Contribute to project resource and timing plans, anticipate next steps, and coordinate relevant support.
Write creative influencer briefs, including mandatory requirements, and obtain client and legal approval.
Review and provide feedback on creative work to ensure alignment with client briefs and campaign objectives.
Quality-control creative content against guidelines and advertising disclosure requirements.
Manage content distribution strategy, including content calendars.
Create post-campaign reports with objectives, accurate data, analysis, learnings, and recommendations.
Obtain clients’ written approval throughout the campaign process.
Maintain organized project documentation and folders, keep project managers updated on timing, and plan for delays.
Coordinate campaign financial matters with the project manager, including talent budgets and reconciliation.
Ensure influencer contracts and costs are approved before work begins.
Keep Companion, project trackers, and third-party expenses up to date; drive accurate time reporting and flag scope risks.
Provide feedback opportunities through campaign wash-ups and influencer feedback forms.
Mentor and develop junior staff, support their integration, and champion good work.
Build internal relationships and understand each department’s remit; keep senior team members informed about campaign status and performance.
Bring fresh stimulus to the team and help identify opportunities and potential.